FKK_RTP026 - Branch/cash desk &1/&2 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: FKK_RTP -

• Message number: 026

• Message text: Branch/cash desk &1/&2 does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FKK_RTP026 - Branch/cash desk &1/&2 does not exist ?

  The SAP error message FKK_RTP026 indicates that the specified branch or cash desk does not exist in the system. This error typically occurs in the context of the SAP Contract Accounts Receivable and Payable (FI-CA) module, particularly when dealing with payment processing or cash desk operations.
  Cause:
  
  Incorrect Branch or Cash Desk Code: The branch or cash desk code you are trying to use may be incorrect or misspelled.
  Configuration Issues: The branch or cash desk may not be properly configured in the system. This could be due to missing entries in the relevant configuration tables.
  Data Deletion: The branch or cash desk may have been deleted or deactivated in the system.
  Authorization Issues: The user may not have the necessary authorizations to access the specified branch or cash desk.
  
  Solution:
  
  Verify Codes: Check the branch and cash desk codes you are using. Ensure they are correct and exist in the system.
  Configuration Check:
  
  Go to the configuration settings in SAP and verify that the branch and cash desk are properly defined.
  You can check the configuration in the following path: 
  
  SPRO > Financial Accounting > Contract Accounts Receivable and Payable > Basic Functions > Cash Desk > Define Cash Desks.
  
  
  
  
  Check for Deletion: If the branch or cash desk was recently deleted, you may need to recreate it or restore it from a backup if possible.
  Authorization Check: Ensure that the user has the necessary authorizations to access the branch and cash desk. This can be checked in the user roles and profiles.
  Consult Documentation: Refer to SAP documentation or help resources for additional guidance on the specific error message and its context.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like OBY6 (for branch settings) or FBL5N (for account balance display) to investigate further.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution.