How To Fix FKK_RTP028 - Payment &3 for branch/cash desk &1/&2 has status &4

SAP Error Message - Details

• Message type: E = Error

• Message class: FKK_RTP -

• Message number: 028

• Message text: Payment &3 for branch/cash desk &1/&2 has status &4

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message FKK_RTP028 - Payment &3 for branch/cash desk &1/&2 has status &4 ?

  The SAP error message FKK_RTP028 typically relates to issues in the contract accounts receivable and payable (FI-CA) module, specifically concerning payment processing. The message indicates that a payment for a specific branch or cash desk has a status that prevents it from being processed further.
  Cause:
  The error message FKK_RTP028 can occur due to several reasons, including:
  
  Payment Status: The payment may have a status that does not allow it to be processed. For example, it could be in a "blocked" or "canceled" state.
  Branch/Cash Desk Configuration: There may be issues with the configuration of the branch or cash desk in the system.
  Incomplete Data: Required data for processing the payment may be missing or incorrect.
  Authorization Issues: The user may not have the necessary authorizations to process payments for the specified branch or cash desk.
  
  Solution:
  To resolve the FKK_RTP028 error, you can take the following steps:
  
  Check Payment Status: Review the status of the payment in question. If it is blocked or canceled, you may need to take appropriate actions to unblock or reprocess it.
  Review Configuration: Ensure that the branch and cash desk are correctly configured in the system. Check for any inconsistencies or errors in the configuration settings.
  Verify Data Completeness: Make sure that all required data for the payment is complete and accurate. This includes checking for missing fields or incorrect entries.
  User Authorizations: Confirm that the user attempting to process the payment has the necessary authorizations for the branch and cash desk in question.
  Consult Documentation: Refer to SAP documentation or support notes related to the FKK_RTP028 error for additional guidance and troubleshooting steps.
  Contact Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like FPL9 (Display Payment) or FQEVENT (Display Event) to investigate the payment and its status.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  FI-CA Documentation: Familiarize yourself with the FI-CA module documentation for better understanding and handling of payment processing issues.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.