How To Fix FKK_ID_PT_SIGN304 - Document Data & creating the string to be signed is not available

SAP Error Message - Details

• Message type: E = Error

• Message class: FKK_ID_PT_SIGN - Digital Signature Portugal FI-CA/IS

• Message number: 304

• Message text: Document Data & creating the string to be signed is not available

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FKK_ID_PT_SIGN304 - Document Data & creating the string to be signed is not available ?

  The SAP error message FKK_ID_PT_SIGN304 typically indicates an issue related to the creation of a string that needs to be signed in the context of the SAP Contract Accounts Receivable and Payable (FI-CA) module. This error often arises when the system is unable to retrieve the necessary document data required for the signing process.
  Causes:
  
  Missing Document Data: The required data for the document that needs to be signed is not available or has not been properly populated in the system.
  Configuration Issues: There may be configuration settings in the FI-CA module that are not correctly set up, leading to the inability to generate the signing string.
  Authorization Issues: The user may not have the necessary authorizations to access the document data or perform the signing operation.
  Technical Issues: There could be underlying technical issues, such as problems with the database or the application server, that prevent the retrieval of document data.
  
  Solutions:
  
  Check Document Data: Verify that the document data is complete and correctly populated. Ensure that all required fields are filled in and that the document is in a valid state for signing.
  Review Configuration: Check the configuration settings in the FI-CA module related to document signing. Ensure that all necessary settings are correctly configured.
  User Authorizations: Ensure that the user attempting to perform the signing operation has the necessary authorizations. You may need to consult with your SAP security team to verify and adjust user roles and permissions.
  Debugging: If the issue persists, consider using transaction codes like SE80 or SE37 to debug the relevant function modules or programs that handle the signing process. This may help identify where the failure occurs.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve known issues.
  Consult SAP Support: If you are unable to resolve the issue, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including any relevant logs or screenshots.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in FI-CA, such as FPL9 (Display Document) or FPL1 (Create Document), to help you navigate and troubleshoot document-related issues.
  Documentation: Review SAP documentation related to the FI-CA module and document signing processes for additional insights and best practices.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the root cause of the FKK_ID_PT_SIGN304 error and implement an appropriate solution.