How To Fix FKK_ID_PT_SIGN214 - Official Document Number & is invalid, structure cannot be identified

SAP Error Message - Details

• Message type: E = Error

• Message class: FKK_ID_PT_SIGN - Digital Signature Portugal FI-CA/IS

• Message number: 214

• Message text: Official Document Number & is invalid, structure cannot be identified

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FKK_ID_PT_SIGN214 - Official Document Number & is invalid, structure cannot be identified ?

  The SAP error message "FKK_ID_PT_SIGN214 Official Document Number & is invalid, structure cannot be identified" typically occurs in the context of the SAP Convergent Charging (SAP CC) or SAP Contract Accounts Receivable and Payable (SAP FI-CA) modules. This error indicates that the system is unable to recognize or validate the official document number provided in the transaction.
  Causes:
  
  Invalid Document Number: The official document number entered may not exist in the system or may have been deleted.
  Incorrect Configuration: The configuration for document types or number ranges may not be set up correctly, leading to the inability to identify the structure associated with the document number.
  Data Inconsistency: There may be inconsistencies in the database, such as missing entries or incorrect links between documents and their structures.
  Authorization Issues: The user may not have the necessary authorizations to access the document or its associated structure.
  
  Solutions:
  
  Verify Document Number: Check the official document number for accuracy. Ensure that it is correctly entered and exists in the system.
  Check Configuration: Review the configuration settings for document types and number ranges in the SAP system. Ensure that they are correctly defined and active.
  Data Consistency Check: Run consistency checks in the system to identify and resolve any data inconsistencies. This may involve checking related tables and entries.
  User Authorizations: Ensure that the user has the necessary authorizations to access the document and its structure. This may involve checking roles and permissions in the user profile.
  Consult Documentation: Refer to SAP documentation or notes related to this error message for specific guidance and troubleshooting steps.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance. They may provide patches or additional insights based on the specific version of your SAP system.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as SE11 (Data Dictionary), SE16 (Data Browser), or SNOTE (SAP Notes).
  SAP Notes: Search for SAP Notes related to this error message in the SAP Support Portal. There may be specific notes addressing known issues or providing patches.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.