How To Fix FKK_ID_PT_SIGN215 - Official Document Number cannot be created, prefix/separator is wrong

FKK_ID_PT_SIGN215 - Overview

• Message type: E = Error

• Message class: FKK_ID_PT_SIGN - Digital Signature Portugal FI-CA/IS

• Message number: 215

• Message text: Official Document Number cannot be created, prefix/separator is wrong

Self-Explanatory Message

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FKK_ID_PT_SIGN215 - Details

• The SAP error message FKK_ID_PT_SIGN215 indicates that there is an issue with the creation of an official document number due to an incorrect prefix or separator. This error typically occurs in the context of the SAP Contract Accounts Receivable and Payable (FI-CA) module, which is used for managing customer accounts and billing processes.
  
  Cause:
  
  Incorrect Prefix/Separator Configuration: The prefix or separator defined for the official document number does not conform to the expected format or is not set up correctly in the system.
  Missing Configuration: The necessary configuration for the official document number might not be maintained in the system.
  Customizing Settings: The settings in the customizing transaction (usually in the area of document number ranges) may not be aligned with the requirements for the official document number.
  
  
  Solution:
  
  
  Check Configuration:
  
  Go to the customizing transaction (SPRO) and navigate to the relevant settings for official document numbers.
  Ensure that the prefix and separator are correctly defined. This can