How To Fix FKK_ID_PT_SIGN215 - Official Document Number cannot be created, prefix/separator is wrong

SAP Error Message - Details

• Message type: E = Error

• Message class: FKK_ID_PT_SIGN - Digital Signature Portugal FI-CA/IS

• Message number: 215

• Message text: Official Document Number cannot be created, prefix/separator is wrong

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message FKK_ID_PT_SIGN215 - Official Document Number cannot be created, prefix/separator is wrong ?

  The SAP error message FKK_ID_PT_SIGN215 indicates that there is an issue with the creation of an official document number due to an incorrect prefix or separator. This error typically occurs in the context of the SAP Contract Accounts Receivable and Payable (FI-CA) module, which is used for managing customer accounts and billing processes.
  Cause:
  
  Incorrect Prefix/Separator Configuration: The prefix or separator defined for the official document number does not conform to the expected format or is not set up correctly in the system.
  Missing Configuration: The necessary configuration for the official document number might not be maintained in the system.
  Customizing Settings: The settings in the customizing transaction (usually in the area of document number ranges) may not be aligned with the requirements for the official document number.
  
  Solution:
  
  
  Check Configuration:
  
  Go to the customizing transaction (SPRO) and navigate to the relevant settings for official document numbers.
  Ensure that the prefix and separator are correctly defined. This can usually be found under Financial Accounting (New) > Accounts Receivable and Accounts Payable > Contract Accounts Receivable and Payable > Basic Functions > Document Numbering.
  
  
  
  Adjust Prefix/Separator:
  
  If the prefix or separator is incorrect, modify it to match the required format. Ensure that it adheres to any naming conventions or formats that your organization has established.
  
  
  
  Check Number Ranges:
  
  Verify that the number ranges for the official document numbers are correctly set up and that they are active. This can also be found in the customizing settings.
  
  
  
  Test the Changes:
  
  After making the necessary adjustments, test the creation of the official document number again to ensure that the error has been resolved.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to this error message for any additional insights or specific instructions that may apply to your version of SAP.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like OBD2 (for number range objects) or SPRO (for customizing) to access the relevant settings.
  SAP Notes: Check for any SAP Notes that might address this specific error message or provide additional troubleshooting steps.
  User Authorization: Ensure that you have the necessary authorizations to make changes to the configuration settings.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.