How To Fix FKK_EBS317 - Problem reading the Customizing information for the account statement

FKK_EBS317 - Overview

• Message type: E = Error

• Message class: FKK_EBS - Interface between FI-CA and External Billing System

• Message number: 317

• Message text: Problem reading the Customizing information for the account statement

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

FKK_EBS317 - Details

• The SAP error message FKK_EBS317 indicates a problem with reading the customizing information for the account statement in the context of Electronic Bank Statement (EBS) processing. This error typically arises when the system is unable to find the necessary configuration settings for processing the bank statement.
  Causes:
  
  Missing Customizing Settings: The required customizing settings for the bank statement processing may not be defined in the system.
  Incorrect Configuration: There may be incorrect or incomplete configuration in the EBS settings, such as missing entries in the relevant tables.
  Authorization Issues: The user may not have the necessary authorizations to access the customizing settings.
  Transport Issues: If the customizing settings were transported from another system, there may have been issues during the transport process that led to missing or incomplete data.
  Data Consistency Issues: There may be inconsistencies in the data that prevent the system from reading the customizing information correctly.
  
  Solutions:
  
  
  Check Customizing Settings:
  
  Go to the transaction code OBPM1