How To Fix FKK_EBS317 - Problem reading the Customizing information for the account statement


SAP Error Message - Details

  • Message type: E = Error

  • Message class: FKK_EBS - Interface between FI-CA and External Billing System

  • Message number: 317

  • Message text: Problem reading the Customizing information for the account statement

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message FKK_EBS317 - Problem reading the Customizing information for the account statement ?

    The SAP error message FKK_EBS317 indicates a problem with reading the customizing information for the account statement in the context of Electronic Bank Statement (EBS) processing. This error typically arises when the system is unable to find the necessary configuration settings for processing the bank statement.

    Causes:

    1. Missing Customizing Settings: The required customizing settings for the bank statement processing may not be defined in the system.
    2. Incorrect Configuration: There may be incorrect or incomplete configuration in the EBS settings, such as missing entries in the relevant tables.
    3. Authorization Issues: The user may not have the necessary authorizations to access the customizing settings.
    4. Transport Issues: If the customizing settings were transported from another system, there may have been issues during the transport process that led to missing or incomplete data.
    5. Data Consistency Issues: There may be inconsistencies in the data that prevent the system from reading the customizing information correctly.

    Solutions:

    1. Check Customizing Settings:

      • Go to the transaction code OBPM1 (for EBS configuration) and verify that all necessary settings are in place.
      • Ensure that the account statement configuration is correctly defined for the relevant company code and bank.
    2. Review Configuration:

      • Check the configuration in the transaction OBB2 (for defining the bank statement) and ensure that all required fields are filled out correctly.
      • Verify that the mapping of the bank statement format to the SAP structure is correctly set up.
    3. Authorization Check:

      • Ensure that the user has the necessary authorizations to access the customizing settings. This can be checked with the help of your SAP security team.
    4. Transport Check:

      • If the settings were recently transported, check the transport logs for any errors or issues that may have occurred during the transport process.
    5. Data Consistency:

      • Run consistency checks on the relevant tables to ensure that there are no inconsistencies that could be causing the issue.
    6. SAP Notes:

      • Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates that resolve known issues.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as OBPM1, OBB2, and FBZP for bank processing.
    • Documentation: Review SAP documentation related to Electronic Bank Statement processing for detailed configuration steps.
    • Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.

    By following these steps, you should be able to identify and resolve the cause of the FKK_EBS317 error message in your SAP system.

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