How To Fix FKK_EBS311 - Problem in IST_TELNUM_FIND function module

FKK_EBS311 - Overview

• Message type: E = Error

• Message class: FKK_EBS - Interface between FI-CA and External Billing System

• Message number: 311

• Message text: Problem in IST_TELNUM_FIND function module

What causes this issue?

An unforeseen problem occurred when calling up the function module.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Contact your system administrator.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

FKK_EBS311 - Details

• The SAP error message FKK_EBS311, which indicates a problem in the IST_TELNUM_FIND function module, typically arises in the context of Electronic Bank Statement (EBS) processing or when dealing with customer/vendor master data. This error can occur due to various reasons, including issues with the configuration, data inconsistencies, or problems with the function module itself.
  Causes:
  
  Data Inconsistencies: There may be inconsistencies in the master data for customers or vendors, such as missing or incorrect telephone numbers.
  
  Configuration Issues: The configuration settings for the Electronic Bank Statement processing may not be set up correctly.
  Function Module Errors: There could be a bug or issue within the IST_TELNUM_FIND function module itself.
  Missing Authorizations: The user executing the transaction may not have the necessary authorizations to access certain data.
  Incorrect Input Parameters: The parameters being passed to the function module may be incorrect or incomplete.
  
  Solutions:
  
  Check Master Data: Verify the customer and vendor master data for any missing or incorrect