How To Fix FKK_EBS310 - Incorrect Customizing: &1 - &2 combination not allowed

SAP Error Message - Details

• Message type: E = Error

• Message class: FKK_EBS - Interface between FI-CA and External Billing System

• Message number: 310

• Message text: Incorrect Customizing: &1 - &2 combination not allowed

What causes this issue?

Only specific combinations of selection entity identifier (field
FLD_SEL_ENT_ID in Customizing table FKK_EBS_POI_SYST) and the selection
entity (field SEL_ENT in table FKK_EBS_POI_SYST) are possible.
The combination you have chosen is not possible.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Change your Customizing settings
(<LS>Selection of Open Items for Invoice Printing</>).
INCLUDE FICA_NA_CUST_2 OBJECT DOKU ID TX

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FKK_EBS310 - Incorrect Customizing: &1 - &2 combination not allowed ?

  The SAP error message FKK_EBS310 indicates that there is an issue with the configuration settings related to the Electronic Bank Statement (EBS) processing in the SAP system. Specifically, the error message states that the combination of parameters (represented by &1 and &2) is not allowed according to the current customizing settings.
  Cause:
  The error typically arises due to one of the following reasons:
  
  Incorrect Customizing Settings: The combination of the bank account and the transaction type or the payment method is not configured correctly in the system.
  Missing Configuration: The necessary configuration for handling the specific combination of parameters has not been set up in the system.
  Inconsistent Data: There may be inconsistencies in the data related to the bank account or the payment method that are causing the error.
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Check Customizing Settings:
  
  Go to the SAP Customizing Implementation Guide (IMG) and navigate to the path for Electronic Bank Statement configuration.
  Verify the settings for the bank account and the payment method or transaction type that are causing the issue.
  Ensure that the combination of parameters is allowed as per the customizing settings.
  
  
  
  Adjust Configuration:
  
  If the combination is not allowed, you may need to adjust the configuration to allow it. This may involve creating or modifying entries in the relevant customizing tables.
  Ensure that the bank account is correctly assigned to the appropriate payment method and transaction type.
  
  
  
  Check for Missing Entries:
  
  Look for any missing entries in the customizing tables that might be required for the specific combination of parameters.
  You may need to create new entries if they do not exist.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to Electronic Bank Statement processing for any specific requirements or guidelines.
  
  
  
  Testing:
  
  After making the necessary changes, test the EBS processing again to ensure that the error has been resolved.
  
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like OBPM1 (for payment methods) and OBBA (for bank accounts) to check and maintain the relevant settings.
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional guidance.
  Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert who specializes in Financial Accounting (FI) and Electronic Bank Statement processing.
  
  By following these steps, you should be able to identify and correct the underlying issue causing the FKK_EBS310 error message.