How To Fix FKK_EBPP_SERVICE018 - No PaymentDirectives found for the selection criteria

SAP Error Message - Details

• Message type: E = Error

• Message class: FKK_EBPP_SERVICE -

• Message number: 018

• Message text: No PaymentDirectives found for the selection criteria

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FKK_EBPP_SERVICE018 - No PaymentDirectives found for the selection criteria ?

  The SAP error message FKK_EBPP_SERVICE018 indicates that no payment directives were found for the selection criteria specified in the system. This error typically occurs in the context of the SAP Convergent Charging or SAP Convergent Invoicing modules, particularly when dealing with electronic bill presentment and payment (EBPP) processes.
  Cause:
  The error can be caused by several factors, including:
  
  
  Incorrect Selection Criteria: The parameters used to search for payment directives may not match any existing records in the database. This could be due to incorrect date ranges, customer IDs, or other filtering criteria.
  
  
  Missing Payment Directives: There may be no payment directives created for the specified criteria. This could happen if the payment directives have not been generated or if they have been deleted.
  
  
  Data Synchronization Issues: If there are issues with data synchronization between different modules or systems, it may lead to the absence of expected payment directives.
  
  
  Configuration Issues: There may be configuration settings that are not properly set up, preventing the system from generating or retrieving payment directives.
  
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Verify Selection Criteria: Check the selection criteria you are using to ensure they are correct. Make sure that the parameters such as date ranges, customer IDs, and other filters are accurate and relevant.
  
  
  Check for Existing Payment Directives: Use transaction codes or reports to check if there are any existing payment directives that match your criteria. You can look into the relevant tables (e.g., FKKPD) to see if any records exist.
  
  
  Generate Payment Directives: If no payment directives exist, you may need to generate them. This can typically be done through specific transaction codes or background jobs that create payment directives based on billing or invoicing data.
  
  
  Review Configuration Settings: Ensure that the configuration for payment directives is correctly set up in the system. This may involve checking the customizing settings in the SAP system.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to the specific module you are working with for any additional troubleshooting steps or known issues.
  
  
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide insights based on the specific version of SAP you are using.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FKK_ORDER, FKK_PYMT, or others that may help in managing payment directives.
  SAP Notes: Check for any SAP Notes that may address this specific error or provide additional troubleshooting steps.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.