How To Fix FKK_EBPP_SERVICE017 - Internal error when selecting &1


SAP Error Message - Details

  • Message type: E = Error

  • Message class: FKK_EBPP_SERVICE -

  • Message number: 017

  • Message text: Internal error when selecting &1

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message FKK_EBPP_SERVICE017 - Internal error when selecting &1 ?

    The SAP error message FKK_EBPP_SERVICE017 typically indicates an internal error that occurs when the system is trying to select a specific service or item in the context of the SAP Convergent Charging or SAP Convergent Invoicing modules. This error can arise due to various reasons, including data inconsistencies, configuration issues, or problems with the underlying database.

    Possible Causes:

    1. Data Inconsistencies: There may be inconsistencies in the data related to the billing or invoicing process, such as missing or incorrect entries in the database.
    2. Configuration Issues: Incorrect configuration settings in the SAP system related to billing or invoicing can lead to this error.
    3. Database Issues: Problems with the database, such as corruption or locking issues, can also trigger this error.
    4. Authorization Issues: Lack of proper authorizations for the user trying to access the service can lead to internal errors.
    5. System Bugs: There may be bugs in the specific version of SAP you are using that could cause this error.

    Solutions:

    1. Check Data Consistency: Review the relevant data entries in the database to ensure that all required fields are populated correctly and that there are no inconsistencies.
    2. Review Configuration Settings: Verify the configuration settings related to billing and invoicing in the SAP system. Ensure that all necessary settings are correctly configured.
    3. Database Check: Perform a database check to identify any issues. This may involve running database consistency checks or looking for locks that could be causing the problem.
    4. User Authorizations: Ensure that the user has the necessary authorizations to access the service or item in question. You may need to adjust roles and permissions.
    5. SAP Notes and Support: Check the SAP Support Portal for any relevant SAP Notes that address this specific error. There may be patches or updates available that resolve the issue.
    6. Debugging: If you have access to development tools, consider debugging the process to identify the exact point of failure and gather more information about the error.
    7. Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any relevant logs or screenshots.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as SE80 (Object Navigator), SE37 (Function Module), or SE11 (Data Dictionary).
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
    • Documentation: Review the official SAP documentation for the modules involved to understand the expected behavior and configuration settings.

    By following these steps, you should be able to diagnose and potentially resolve the FKK_EBPP_SERVICE017 error in your SAP system.

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