How To Fix FKK_EBPP_SERVICE016 - PaymentDirective does not exist

FKK_EBPP_SERVICE016 - Overview

• Message type: E = Error

• Message class: FKK_EBPP_SERVICE -

• Message number: 016

• Message text: PaymentDirective does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message FKK_EBPP_SERVICE016 - PaymentDirective does not exist ?

  The SAP error message FKK_EBPP_SERVICE016 indicates that a specific payment directive does not exist in the system. This error typically arises in the context of SAP Convergent Charging or SAP Convergent Invoicing, particularly when dealing with electronic bill presentment and payment (EBPP) processes.
  
  Cause:
  
  
  Missing Payment Directive: The most common cause is that the payment directive referenced in the transaction does not exist in the database. This could be due to:
  
  The directive was never created.
  The directive was deleted or archived.
  There is a mismatch in the identifiers used to reference the directive.
  
  
  
  
  Configuration Issues: There may be configuration issues in the system that prevent the proper retrieval of the payment directive.
  
  
  Data Consistency Issues: If there are inconsistencies in the data, such as missing entries in related tables, this error can occur.
  
  
  
  Solution:
  
  
  Check Payment Directive: Verify that the payment directive exists in the system. You can do this by:
  
  Navigating to the relevant transaction or table where