How To Fix FKK_EBPP_SERVICE020 - No items found for selection criteria

SAP Error Message - Details

• Message type: E = Error

• Message class: FKK_EBPP_SERVICE -

• Message number: 020

• Message text: No items found for selection criteria

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FKK_EBPP_SERVICE020 - No items found for selection criteria ?

  The SAP error message FKK_EBPP_SERVICE020 ("No items found for selection criteria") typically occurs in the context of the SAP Convergent Charging or SAP Convergent Invoicing modules, particularly when dealing with electronic bill presentment and payment (EBPP) services. This error indicates that the system could not find any items that match the selection criteria specified in the transaction or report you are trying to execute.
  Causes:
  
  Incorrect Selection Criteria: The parameters you entered (such as date range, customer ID, or document type) may not match any existing records in the system.
  Data Not Yet Processed: The data you are looking for may not have been processed or posted yet, especially if you are looking for recent transactions.
  Authorization Issues: The user may not have the necessary authorizations to view the items that meet the selection criteria.
  Configuration Issues: There may be configuration settings in the EBPP or billing modules that are not set up correctly, leading to no items being found.
  Data Deletion: Items that previously existed may have been deleted or archived, making them unavailable for selection.
  
  Solutions:
  
  Review Selection Criteria: Double-check the parameters you are using to ensure they are correct. Try broadening the criteria (e.g., using a wider date range or fewer filters).
  Check Data Processing: Ensure that the relevant data has been processed and is available in the system. You may need to wait for batch jobs to complete or check if there are any pending transactions.
  Verify Authorizations: Ensure that your user account has the necessary permissions to access the data you are trying to view. Consult with your SAP security administrator if needed.
  Configuration Review: Work with your SAP functional consultant to review the configuration settings related to EBPP and billing to ensure everything is set up correctly.
  Data Integrity Check: If you suspect that data may have been deleted or archived, consult with your database administrator or SAP support to check the integrity of the data.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help you navigate to the correct data or reports (e.g., FBL1N for vendor line items, FBL5N for customer line items).
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the official SAP documentation for EBPP and billing processes to understand the expected behavior and data flow.
  
  If the issue persists after trying the above solutions, it may be beneficial to reach out to SAP support for further assistance, providing them with detailed information about the error and the steps you have already taken.