How To Fix FKK_DMS046 - Unable to determine image for document &1

SAP Error Message - Details

• Message type: E = Error

• Message class: FKK_DMS - Message Class for FI-CA Document Management Service

• Message number: 046

• Message text: Unable to determine image for document &1

trados = fi

What causes this issue?

You are trying to access the image of document &V1& with ID &V2&.
However, the system was unable to determine an image for the document.
The image has either not been created or was deleted by another process
after it had been created.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

If the DMS is to display the image, you have to add the document and its
image again.
If the origin of the document is <LS>001</> or <LS>002</>, the document
originates from a correspondence container and you can add this
correspondence again as follows:
Copy the value of the <LS>Table Key</> field with the technical name
<LS>TABKEY</> of the document.
The first four characters of the copied value represent the category of
the original correspondence, the remaining characters form the key of
the correspondence.
Start the <LS>Correspondence History</> transaction (CORRHIST) and check
whether there are images in the correspondence archive of the
correspondence.
If there are no images, issue the correspondence again in output mode
<LS>File Only</> or <LS>Print and File</>.
Once you have issued it successfully, start the <LS>Add Documents</>
transaction (FKKDMS1) and add the correspondence again.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FKK_DMS046 - Unable to determine image for document &1 ?

  The SAP error message FKK_DMS046 ("Unable to determine image for document &1") typically occurs in the context of Document Management System (DMS) when the system is unable to retrieve or display an image or document associated with a specific document number.
  Causes:
  
  Document Not Found: The document with the specified document number does not exist in the DMS.
  Incorrect Document Number: The document number provided may be incorrect or mistyped.
  Authorization Issues: The user may not have the necessary permissions to access the document.
  Document Type Issues: The document type may not be configured correctly in the system.
  Storage Issues: The document may not be stored correctly in the backend storage system (e.g., file system, database).
  Technical Issues: There may be technical issues with the DMS configuration or the underlying database.
  
  Solutions:
  
  Verify Document Number: Check the document number you are trying to access to ensure it is correct.
  Check Document Existence: Use transaction codes like CV03N (Display Document) to verify if the document exists in the DMS.
  Review Authorizations: Ensure that the user has the necessary authorizations to access the document. This can be checked in transaction SU53 or by reviewing user roles.
  Check Document Type Configuration: Ensure that the document type is correctly configured in the system. This can be done in the DMS settings.
  Inspect Storage Configuration: Verify that the document storage settings are correctly configured and that the document is stored in the expected location.
  Consult Logs: Check the system logs (transaction SLG1) for any related error messages that might provide more context on the issue.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CV03N (Display Document), CV04N (Document Info Records), and SLG1 (Application Log).
  SAP Notes: Search for SAP Notes related to the error message for any patches or updates that may address the issue.
  Documentation: Review SAP documentation on DMS for best practices and troubleshooting steps.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution.