How To Fix FKK_CC020 - Status of CC system does not allow rating

SAP Error Message - Details

• Message type: E = Error

• Message class: FKK_CC -

• Message number: 020

• Message text: Status of CC system does not allow rating

What causes this issue?

The state of the SAP Convergent Charging system does not allow the price
to be queried. The database or the instance is possibly shut down.

System Response

The SAP Convergent Charging system does not return a price for the
consumption item.

How to fix this error?

Notify the administrator of the SAP CC system.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FKK_CC020 - Status of CC system does not allow rating ?

  The SAP error message FKK_CC020 indicates that the status of the Contract Accounts Receivable and Payable (FI-CA) system does not allow for rating. This error typically occurs in the context of the Contract Accounts Receivable and Payable (FI-CA) module when there is an attempt to perform a rating operation, but the system is not in a state that permits it.
  Causes:
  
  Incorrect Status of Contract Account: The contract account may be in a status that does not allow for rating, such as being blocked or inactive.
  Configuration Issues: There may be configuration settings in the FI-CA module that restrict rating operations based on certain conditions.
  Missing or Incorrect Master Data: The master data related to the contract account or the business partner may be incomplete or incorrect.
  System Lock: The system may be locked for certain operations due to ongoing processes or maintenance activities.
  
  Solutions:
  
  Check Contract Account Status: Verify the status of the contract account in question. Ensure that it is active and not blocked for any reason.
  Review Configuration Settings: Check the configuration settings in the FI-CA module to ensure that they allow for rating operations. This may involve reviewing the settings for the relevant business processes.
  Validate Master Data: Ensure that all necessary master data for the contract account and business partner is complete and accurate. This includes checking for any missing information that may prevent rating.
  System Check: If the system is undergoing maintenance or if there are locks in place, wait for those processes to complete before attempting the rating operation again.
  Consult Documentation: Refer to SAP documentation or notes related to the FKK_CC020 error for any specific guidance or updates that may apply to your version of SAP.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes such as FP03 (Display Contract Account) or FQ01 (Create Contract Account) to check the status and details of the contract account.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  By following these steps, you should be able to identify the cause of the FKK_CC020 error and implement the necessary solutions to resolve it.