How To Fix FKK_CC021 - Configuration of CC system does not allow rating

SAP Error Message - Details

• Message type: E = Error

• Message class: FKK_CC -

• Message number: 021

• Message text: Configuration of CC system does not allow rating

What causes this issue?

The configuration of the SAP Convergent Charging (SAP CC) system does
not allow rating. The price plan could be incorrect.

System Response

The SAP Convergent Charging system does not return a price for the
consumption items.

How to fix this error?

INCLUDE FICA_NA_INFOADMIN OBJECT DOKU ID TX

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FKK_CC021 - Configuration of CC system does not allow rating ?

  The SAP error message FKK_CC021 indicates that the configuration of the Contract Accounts Receivable and Payable (FI-CA) system does not allow for rating in the context of the Charge Calculation (CC) process. This error typically arises when there is an issue with the configuration settings related to the charge calculation or rating process in the SAP system.
  Causes:
  
  Missing Configuration: The configuration for the charge calculation or rating process may not be set up correctly in the system.
  Incorrect Settings: There may be incorrect settings in the relevant customizing transactions that govern how ratings are processed.
  Incompatible Settings: The settings for the contract accounts may not be compatible with the rating process being attempted.
  Missing Master Data: Required master data for the rating process may be missing or incomplete.
  
  Solutions:
  
  
  Check Configuration:
  
  Navigate to the relevant customizing transactions in SAP (e.g., SPRO) and verify the settings for the charge calculation and rating process.
  Ensure that the necessary configuration for the Contract Accounts Receivable and Payable (FI-CA) is in place.
  
  
  
  Review Master Data:
  
  Ensure that all required master data (e.g., business partners, contracts, etc.) is correctly maintained and complete.
  Check if the relevant master data is active and properly linked to the charge calculation process.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help files related to FI-CA and charge calculation to understand the required configuration settings.
  
  
  
  Testing:
  
  After making any changes to the configuration, perform tests to ensure that the rating process works as expected without triggering the error.
  
  
  
  Seek Support:
  
  If the issue persists, consider reaching out to SAP support or consulting with an SAP FI-CA expert who can provide insights based on the specific configuration of your system.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  SPRO: Customizing settings
  FQEVENT: Event management for FI-CA
  FQZ1: Charge calculation settings
  
  
  SAP Notes: Check for any SAP Notes related to the error message FKK_CC021 for additional guidance or patches that may address known issues.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the root cause of the FKK_CC021 error and implement the necessary changes to resolve it.