How To Fix FKK_CC018 - System error when calling SAP CC: no logical port was found

SAP Error Message - Details

• Message type: E = Error

• Message class: FKK_CC -

• Message number: 018

• Message text: System error when calling SAP CC: no logical port was found

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FKK_CC018 - System error when calling SAP CC: no logical port was found ?

  The SAP error message FKK_CC018 indicates that there is a system error when calling SAP Convergent Charging (CC), specifically stating that no logical port was found. This error typically arises in scenarios where the integration between SAP systems (like SAP ERP and SAP Convergent Charging) is not properly configured.
  Causes:
  
  Missing Logical Port Configuration: The logical port for the SAP Convergent Charging service may not be defined in the SAP system.
  Incorrect RFC Destination: The Remote Function Call (RFC) destination may not be set up correctly or may be pointing to the wrong system.
  Authorization Issues: The user or service account may not have the necessary authorizations to access the logical port.
  Network Issues: There may be network connectivity issues between the SAP system and the SAP Convergent Charging system.
  Service Not Active: The service in the SAP Convergent Charging system may not be active or properly configured.
  
  Solutions:
  
  
  Check Logical Port Configuration:
  
  Go to transaction SOAMANAGER in the SAP GUI.
  Navigate to the Web Service Configuration section.
  Check if the logical port for the SAP Convergent Charging service is defined and correctly configured.
  
  
  
  Verify RFC Destination:
  
  Use transaction SM59 to check the RFC destination settings.
  Ensure that the destination is correctly configured and points to the right SAP Convergent Charging system.
  
  
  
  Check Authorizations:
  
  Ensure that the user or service account has the necessary authorizations to access the logical port and perform the required operations.
  
  
  
  Test Connectivity:
  
  Use transaction SM59 to test the connection to the RFC destination. This will help identify any network issues.
  
  
  
  Check Service Activation:
  
  Ensure that the relevant services in the SAP Convergent Charging system are active and properly configured.
  
  
  
  Review Logs:
  
  Check the application logs (transaction SLG1) for any additional error messages or details that could provide more context about the issue.
  
  
  
  Related Information:
  
  Documentation: Refer to the official SAP documentation for SAP Convergent Charging and the integration with other SAP systems for detailed configuration steps.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Community Forums: Consider checking SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to identify and resolve the cause of the FKK_CC018 error in your SAP environment.