How To Fix FITP393 - Note about removing travel services

SAP Error Message - Details

• Message type: E = Error

• Message class: FITP -

• Message number: 393

• Message text: Note about removing travel services

What causes this issue?

Removal of travel service from travel plan: &V1&
Before you continue, make sure your travel service has been canceled
from outside of Travel Planning (such as by a call center). Only then is
it possible to remove the service from the travel plan, since otherwise
the booking data needed for travel expenses would be lost.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

When you are sure the travel service has been canceled from outside of
Travel Planning, continue with the transaction and confirm the
confirmation prompt with Yes.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FITP393 - Note about removing travel services ?

  The SAP error message FITP393 typically relates to issues with travel services in the SAP Travel Management module. This error often occurs when there are inconsistencies or issues with the travel services that have been defined or processed in the system.
  Cause:
  The FITP393 error message usually indicates that there is a problem with the configuration or data related to travel services. Common causes include:
  
  Missing Configuration: The travel services may not be properly configured in the system.
  Data Inconsistencies: There may be inconsistencies in the data related to travel services, such as missing or incorrect entries.
  Authorization Issues: The user may not have the necessary authorizations to access or modify travel services.
  System Errors: There could be underlying system errors or bugs that are causing the issue.
  
  Solution:
  To resolve the FITP393 error, you can take the following steps:
  
  Check Configuration: Ensure that all travel services are correctly configured in the system. This includes checking the settings in the Travel Management module.
  Review Data Entries: Look for any inconsistencies or missing data related to travel services. Correct any errors found in the data.
  User Authorizations: Verify that the user has the necessary authorizations to access and manage travel services. If not, update the user roles and permissions accordingly.
  Consult SAP Notes: Check for any relevant SAP Notes that may address this specific error. SAP Notes often provide solutions or workarounds for known issues.
  System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  Contact SAP Support: If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance.
  
  Related Information:
  
  SAP Notes: Search for SAP Notes related to FITP393 in the SAP Support Portal. These notes may provide specific guidance or patches to resolve the issue.
  Travel Management Documentation: Review the official SAP documentation for Travel Management to ensure that all configurations and processes are being followed correctly.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify and resolve the underlying cause of the FITP393 error message in SAP.