How To Fix FITP391 - Select a hotel of a third-party provider without specifying a price

SAP Error Message - Details

• Message type: E = Error

• Message class: FITP -

• Message number: 391

• Message text: Select a hotel of a third-party provider without specifying a price

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FITP391 - Select a hotel of a third-party provider without specifying a price ?

  The SAP error message FITP391 typically occurs in the context of the SAP Travel Management module, particularly when dealing with hotel bookings from third-party providers. This error indicates that the system requires a hotel selection without a specified price, which may be due to the configuration or the way the booking request is being processed.
  Cause:
  
  Missing Price Information: The error suggests that the system is expecting a hotel selection that does not include a price. This could happen if the system is configured to allow bookings without a price or if the third-party provider's data does not include pricing information.
  Configuration Issues: There may be settings in the SAP system that dictate how hotel bookings are processed, including whether prices are mandatory or optional.
  Data Issues: The data being pulled from the third-party provider may not be complete or may not conform to the expected format, leading to this error.
  
  Solution:
  
  Check Configuration Settings: Review the configuration settings in the SAP Travel Management module to ensure that the system is set up to allow hotel bookings without a price. This may involve checking the settings for third-party providers and ensuring that the pricing rules are correctly defined.
  Select a Different Hotel: If the current hotel selection is causing the error, try selecting a different hotel that may not require a price to be specified.
  Update Third-Party Data: Ensure that the data being received from the third-party provider is complete and correctly formatted. If necessary, contact the provider to verify that their data feeds are functioning correctly.
  Consult Documentation: Refer to SAP documentation or support resources for specific guidance on handling this error message. There may be additional troubleshooting steps or configuration changes recommended by SAP.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support for assistance. They can provide more detailed insights based on your specific system configuration and usage.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide updates and patches that could resolve the issue.
  User Forums: Engage with SAP user communities or forums where other users may have encountered similar issues and can share their solutions.
  Training and Documentation: Ensure that users involved in the booking process are trained on the correct procedures for selecting hotels and understand the implications of price settings in the system.
  
  By following these steps, you should be able to address the FITP391 error and successfully process hotel bookings in SAP Travel Management.