How To Fix FITP394 - Seat reservation not possible


SAP Error Message - Details

  • Message type: E = Error

  • Message class: FITP -

  • Message number: 394

  • Message text: Seat reservation not possible

  • Show details Hide details
  • What causes this issue?

    You have attempted to reserve a seat on a flight with restricted seat
    reservation.

    System Response

    Seat reservation is not possible for this combination of airline,
    flight, class, and date.

    How to fix this error?

    To reserve a seat, please contact the operating airline directly by
    telephone.

    Procedure for System Administrators

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message FITP394 - Seat reservation not possible ?

    The SAP error message FITP394, which states "Seat reservation not possible," typically occurs in the context of travel management or event management within the SAP system. This error can arise due to various reasons related to seat availability, configuration issues, or data inconsistencies. Here are some common causes, potential solutions, and related information:

    Causes:

    1. No Available Seats: The most common reason for this error is that there are no available seats for the requested travel or event.
    2. Incorrect Configuration: The system may not be properly configured to allow seat reservations for the specific travel or event type.
    3. Data Inconsistencies: There may be inconsistencies in the data related to the travel or event, such as incorrect dates, times, or other parameters.
    4. User Authorizations: The user may not have the necessary authorizations to make a seat reservation.
    5. System Settings: Certain system settings or parameters may restrict seat reservations under specific conditions.

    Solutions:

    1. Check Seat Availability: Verify that there are available seats for the requested travel or event. If not, consider alternative options or dates.
    2. Review Configuration: Ensure that the configuration settings for travel management or event management are correctly set up to allow seat reservations.
    3. Data Validation: Check the data entered for the travel or event for any inconsistencies or errors. Ensure that all required fields are filled out correctly.
    4. User Authorizations: Confirm that the user has the necessary permissions to make seat reservations. If not, contact your system administrator to adjust the authorizations.
    5. Consult Documentation: Refer to SAP documentation or help resources for specific guidance on the error message and related processes.
    6. Contact Support: If the issue persists, consider reaching out to SAP support or your internal IT support team for further assistance.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide updates and patches.
    • Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that pertain to travel management or event management, such as PR05 (Travel Expenses) or other related transactions.
    • User Forums: Engage with SAP user forums or communities where similar issues may have been discussed, and solutions shared.

    By following these steps, you should be able to diagnose and resolve the FITP394 error in SAP.

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