How To Fix FITP360 - System Settings only allow the lowest priced flight to be selected

SAP Error Message - Details

• Message type: E = Error

• Message class: FITP -

• Message number: 360

• Message text: System Settings only allow the lowest priced flight to be selected

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FITP360 - System Settings only allow the lowest priced flight to be selected ?

  The SAP error message FITP360, which states "System Settings only allow the lowest priced flight to be selected," typically occurs in the context of travel management within SAP systems, particularly when using the SAP Concur or SAP Travel Management modules. This error indicates that the system is configured to enforce a policy where only the lowest-priced flight option can be selected for booking.
  Cause:
  
  System Configuration: The system is set up to comply with a corporate travel policy that mandates the selection of the lowest-priced flight.
  User Role/Permissions: The user may not have the necessary permissions to override this setting.
  Travel Policy Settings: The travel policy may be configured to restrict users from selecting flights that do not meet the lowest price criteria.
  
  Solution:
  
  Review Travel Policy: Check the travel policy settings in the SAP system to understand the rules regarding flight selection. If the policy allows for exceptions, ensure that the necessary configurations are in place.
  User Permissions: Verify if the user has the appropriate permissions to select flights outside of the lowest price. If not, consult with the system administrator to adjust the permissions.
  System Configuration: If the lowest price selection is not a requirement, consider reconfiguring the system settings to allow users to select flights based on other criteria (e.g., convenience, timing).
  Contact Support: If the issue persists and you believe it should not be enforced, contact your SAP support team or system administrator for further assistance.
  
  Related Information:
  
  SAP Concur: If using SAP Concur, check the settings related to travel policies and ensure they align with your organization's travel guidelines.
  User Training: Ensure that users are trained on the travel booking process and understand the implications of the travel policy.
  Documentation: Refer to SAP documentation or user manuals for detailed instructions on configuring travel policies and system settings.
  
  By addressing the configuration and policy settings, you should be able to resolve the FITP360 error and allow for more flexible flight selection options if needed.