How To Fix FITP361 - Error while querying your transaction data in the rail reservation system

SAP Error Message - Details

• Message type: E = Error

• Message class: FITP -

• Message number: 361

• Message text: Error while querying your transaction data in the rail reservation system

What causes this issue?

The requested transaction data is currently not available because it is
in an inconsistent state and is designated for manual processing. The
transaction data should be available again in a few hours or days.

System Response

The transaction data could not be transferred into the travel plan.

How to fix this error?

Try querying the transaction data again by going to the rail portal from
this travel plan and then returning.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FITP361 - Error while querying your transaction data in the rail reservation system ?

  The SAP error message FITP361 typically indicates an issue related to querying transaction data in the rail reservation system. This error can arise due to various reasons, including data inconsistencies, configuration issues, or problems with the underlying database.
  Causes of FITP361 Error:
  
  Data Inconsistencies: There may be inconsistencies in the transaction data that prevent the system from retrieving the required information.
  Configuration Issues: Incorrect configuration settings in the rail reservation system can lead to errors when querying data.
  Database Issues: Problems with the database, such as corruption or connectivity issues, can also trigger this error.
  Authorization Issues: The user may not have the necessary permissions to access the transaction data.
  System Performance: High load on the system or performance issues can lead to timeouts or failures in data retrieval.
  
  Solutions:
  
  Check Data Consistency: Verify the integrity of the transaction data. You may need to run consistency checks or data validation processes to identify and correct any inconsistencies.
  Review Configuration Settings: Ensure that the configuration settings for the rail reservation system are correct. This may involve checking parameters related to data retrieval and transaction processing.
  Database Health Check: Perform a health check on the database to ensure it is functioning correctly. Look for any signs of corruption or connectivity issues and resolve them as needed.
  User Authorization: Check the user’s authorization settings to ensure they have the necessary permissions to access the transaction data. Adjust roles and permissions if required.
  System Performance Monitoring: Monitor system performance to identify any bottlenecks or issues that may be affecting data retrieval. Consider optimizing queries or increasing system resources if necessary.
  Consult SAP Notes: Look for relevant SAP Notes or documentation that may provide specific guidance or patches related to the FITP361 error.
  
  Related Information:
  
  SAP Support: If the issue persists, consider reaching out to SAP support for assistance. They can provide more detailed troubleshooting steps based on your specific system configuration and version.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in diagnosing the issue, such as SE11 (Data Dictionary), SE80 (Object Navigator), or ST22 (Dump Analysis).
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the root cause of the FITP361 error and implement an appropriate solution.