How To Fix FITP362 - Error while querying your transaction data in the rail reservation system

SAP Error Message - Details

• Message type: E = Error

• Message class: FITP -

• Message number: 362

• Message text: Error while querying your transaction data in the rail reservation system

What causes this issue?

The requested transaction data is not available because it is currently
being processed. The transaction data should be available again in a
short time.

System Response

The transaction data could not be transferred into the travel plan.

How to fix this error?

Try querying the transaction data again later by going to the rail
portal from this travel plan and then returning.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FITP362 - Error while querying your transaction data in the rail reservation system ?

  The SAP error message FITP362, which indicates "Error while querying your transaction data in the rail reservation system," typically arises in the context of SAP applications that deal with rail reservations or similar transaction data queries. Here’s a breakdown of the potential causes, solutions, and related information for this error:
  Causes:
  
  Data Retrieval Issues: The error may occur if there are issues with the underlying database or if the data being queried is not available or corrupted.
  Authorization Problems: The user may not have the necessary permissions to access the transaction data.
  Configuration Errors: Incorrect configuration settings in the SAP system or the rail reservation module can lead to this error.
  System Performance: High load on the system or performance issues can cause timeouts or failures in data retrieval.
  Network Issues: Connectivity problems between the SAP system and the database or external systems can also trigger this error.
  
  Solutions:
  
  Check Data Availability: Ensure that the transaction data you are trying to access is available and not corrupted. You may need to run a data consistency check.
  Review Authorizations: Verify that the user has the appropriate authorizations to access the rail reservation data. This can be done through the user roles and permissions settings in SAP.
  Configuration Review: Check the configuration settings related to the rail reservation system. Ensure that all necessary parameters are correctly set.
  System Performance Monitoring: Monitor the system performance and check for any bottlenecks. If the system is under heavy load, consider optimizing performance or scheduling data queries during off-peak hours.
  Network Diagnostics: Conduct network diagnostics to ensure that there are no connectivity issues between the SAP system and the database or external services.
  Consult Logs: Review the application logs and system logs for any additional error messages or warnings that could provide more context about the issue.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide patches and updates.
  Documentation: Refer to the official SAP documentation for the rail reservation system for any specific troubleshooting steps or configuration guidelines.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If the issue persists after trying the above solutions, it may be necessary to escalate the problem to your SAP support team or consult with a technical expert who specializes in SAP systems.