How To Fix FINS_CFIN_AC_DOC165 - Reference document &3 &2 &4 of source system &1 locked by another process

SAP Error Message - Details

• Message type: E = Error

• Message class: FINS_CFIN_AC_DOC - Central Finance Accounting Document generation

• Message number: 165

• Message text: Reference document &3 &2 &4 of source system &1 locked by another process

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FINS_CFIN_AC_DOC165 - Reference document &3 &2 &4 of source system &1 locked by another process ?

  The SAP error message FINS_CFIN_AC_DOC165 indicates that a reference document in the source system is locked by another process. This typically occurs in the context of financial document processing, particularly in the Central Finance (CFIN) scenario where data is replicated from a source system to a central system.
  Cause:
  
  Document Locking: The document referenced in the error message is currently being processed or updated by another transaction or user. This can happen if multiple users or processes are trying to access or modify the same document simultaneously.
  Long-running Transactions: If a transaction takes too long to complete, it can hold locks on documents longer than expected, leading to this error for other processes trying to access the same document.
  System Performance Issues: High system load or performance issues can lead to delays in releasing locks, causing other processes to encounter this error.
  
  Solution:
  
  Identify the Lock: Use transaction code SM12 to check for locks on the document. You can filter by the document number and the user who is holding the lock.
  Release the Lock: If you identify that a lock is held unnecessarily (e.g., a user has left a transaction open), you can manually release the lock from the SM12 transaction. However, be cautious when doing this, as it may disrupt the user or process that is currently working with the document.
  Retry the Process: After the lock is released, retry the process that generated the error.
  Monitor Long-running Transactions: Investigate any long-running transactions that may be causing locks to persist. Optimize these transactions if necessary.
  System Performance Tuning: If the issue is frequent, consider reviewing system performance and tuning it to handle concurrent processes more effectively.
  
  Related Information:
  
  Transaction Codes:
  
  SM12: To view and manage locks.
  SM21: To check system logs for any related errors or warnings.
  ST22: To check for dumps that might provide additional context.
  
  
  Documentation: Review SAP notes related to Central Finance and document locking issues for any specific patches or updates that may address known issues.
  User Training: Ensure that users are trained on proper transaction handling to minimize the chances of leaving documents locked inadvertently.
  
  If the problem persists after trying the above solutions, it may be necessary to involve your SAP Basis team or SAP support for further investigation.