How To Fix FINLOC_JP_MYNUMBER012 - Authorized user pressed UNMASK and saw Individual Number

SAP Error Message - Details

• Message type: E = Error

• Message class: FINLOC_JP_MYNUMBER - Japan MY Number Extension

• Message number: 012

• Message text: Authorized user pressed UNMASK and saw Individual Number

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FINLOC_JP_MYNUMBER012 - Authorized user pressed UNMASK and saw Individual Number ?

  The SAP error message FINLOC_JP_MYNUMBER012 typically relates to the handling of the Individual Number (My Number) in Japan, which is a unique identifier for residents. This error occurs when an authorized user attempts to unmask or view the Individual Number, but the system has restrictions or settings that prevent this action.
  Cause:
  
  Authorization Issues: The user may not have the necessary permissions to view the Individual Number, even if they are considered an authorized user.
  Configuration Settings: The system may be configured to restrict the visibility of sensitive information like the Individual Number to certain roles or under specific conditions.
  Data Protection Regulations: Compliance with data protection laws in Japan may impose restrictions on who can view sensitive personal information.
  
  Solution:
  
  Check User Authorizations: Ensure that the user has the correct authorizations to view the Individual Number. This may involve reviewing the user's role and permissions in the SAP system.
  Review Configuration Settings: Check the configuration settings related to the Individual Number in the SAP system. This may involve looking at the settings in the relevant modules (e.g., Financials, HR) to ensure that the unmasking feature is enabled for authorized users.
  Consult with Security Team: If the issue persists, consult with your SAP security team or administrator to ensure that the user roles and permissions are correctly set up.
  Training and Awareness: Ensure that users are trained on the proper procedures for accessing sensitive information and understand the implications of unmasking the Individual Number.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes or documentation that may address this specific error message or provide additional guidance on handling Individual Numbers in Japan.
  Data Privacy Compliance: Familiarize yourself with the legal requirements surrounding the handling of personal data in Japan, including the My Number system, to ensure compliance.
  SAP Community: Engage with the SAP Community forums or support channels for insights from other users who may have encountered similar issues.
  
  If the problem continues after following these steps, it may be necessary to escalate the issue to SAP support for further assistance.