How To Fix FIN_FSSC_SR019 - No service request created

SAP Error Message - Details

• Message type: E = Error

• Message class: FIN_FSSC_SR - Message Class for FIN FSSC Service Request

• Message number: 019

• Message text: No service request created

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FIN_FSSC_SR019 - No service request created ?

  The SAP error message FIN_FSSC_SR019, which states "No service request created," typically occurs in the context of the Financial Shared Services (FSSC) module when a user attempts to create a service request but the system fails to do so. This can happen for various reasons, and understanding the cause is essential for finding a solution.
  Causes:
  
  
  Missing Configuration: The service request creation process may not be properly configured in the system. This could include missing settings in the service request management or workflow configuration.
  
  
  Authorization Issues: The user may not have the necessary authorizations to create a service request. This can be due to missing roles or permissions assigned to the user profile.
  
  
  Data Validation Errors: The data entered in the service request form may not meet the required validation criteria, leading to the failure of the request creation.
  
  
  System Errors: There may be underlying system issues, such as connectivity problems, system downtime, or bugs in the software.
  
  
  Business Rules: Certain business rules or conditions may not be met, preventing the creation of the service request.
  
  
  Solutions:
  
  
  Check Configuration: Review the configuration settings for service request management in the SAP system. Ensure that all necessary parameters are set up correctly.
  
  
  Verify User Authorizations: Check the user’s roles and authorizations to ensure they have the necessary permissions to create service requests. This may involve working with your SAP security team.
  
  
  Validate Input Data: Ensure that all required fields are filled out correctly and that the data adheres to the expected formats and values.
  
  
  Review System Logs: Check the system logs for any error messages or warnings that could provide more context about the failure. This can help identify if there are any system-related issues.
  
  
  Consult Documentation: Refer to SAP documentation or support notes related to the FIN_FSSC_SR019 error for any specific guidance or patches that may be available.
  
  
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide insights or solutions based on the specific configuration and version of your SAP system.
  
  
  Related Information:
  
  SAP Notes: Look for relevant SAP Notes that may address this specific error or provide updates and patches.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  Training and Documentation: Ensure that users are trained on the correct procedures for creating service requests and that they have access to up-to-date documentation.
  
  By systematically addressing these areas, you should be able to identify the cause of the FIN_FSSC_SR019 error and implement an appropriate solution.