How To Fix FIN_FSSC_SR018 - Select service requests created manually or automatically

SAP Error Message - Details

• Message type: E = Error

• Message class: FIN_FSSC_SR - Message Class for FIN FSSC Service Request

• Message number: 018

• Message text: Select service requests created manually or automatically

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FIN_FSSC_SR018 - Select service requests created manually or automatically ?

  The SAP error message FIN_FSSC_SR018 typically occurs in the context of the SAP Financial Shared Services (FSSC) module when users are trying to select service requests that have been created either manually or automatically. This error message indicates that there is an issue with the selection criteria or the way the service requests are being filtered.
  Cause:
  
  Incorrect Selection Criteria: The error may arise if the selection criteria used to filter service requests do not match any existing records. This could be due to incorrect date ranges, status filters, or other parameters.
  Authorization Issues: Users may not have the necessary authorizations to view certain service requests, leading to this error.
  System Configuration: There may be configuration issues in the FSSC module that prevent the proper retrieval of service requests.
  Data Integrity Issues: If there are inconsistencies or missing data in the service request records, it may lead to this error.
  
  Solution:
  
  Review Selection Criteria: Check the filters and selection criteria you are using to ensure they are correct. Make sure that the date ranges, statuses, and other parameters are set appropriately.
  Check Authorizations: Ensure that you have the necessary authorizations to access the service requests. You may need to contact your system administrator to verify your user roles and permissions.
  Consult Configuration Settings: If you suspect a configuration issue, consult with your SAP Basis or FSSC configuration team to review the settings related to service request management.
  Data Validation: Perform a data integrity check to ensure that all service requests are correctly recorded and that there are no missing or corrupted entries.
  SAP Notes and Support: Check for any relevant SAP Notes that may address this specific error. You can search the SAP Support Portal for updates or patches that may resolve the issue.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for the Financial Shared Services module for detailed information on service request management.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Transaction Codes: Familiarize yourself with relevant transaction codes related to service requests in SAP, such as FSCM or FSSM, which may help in navigating the system more effectively.
  
  If the issue persists after trying the above solutions, it may be necessary to escalate the matter to SAP support for further assistance.