How To Fix FIN_FSSC_SR017 - Select open or closed service requests

SAP Error Message - Details

• Message type: E = Error

• Message class: FIN_FSSC_SR - Message Class for FIN FSSC Service Request

• Message number: 017

• Message text: Select open or closed service requests

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message FIN_FSSC_SR017 - Select open or closed service requests ?

  The SAP error message FIN_FSSC_SR017, which states "Select open or closed service requests," typically occurs in the context of the SAP Service Request Management module. This error indicates that the user is trying to perform an action that requires them to specify whether they want to view open or closed service requests, but they have not made a selection.
  Cause:
  
  User Input Error: The user may not have selected the appropriate filter option (open or closed) when trying to view service requests.
  System Configuration: There may be a configuration issue in the system that does not allow the selection to be processed correctly.
  User Role/Authorization: The user may not have the necessary permissions to view certain types of service requests.
  
  Solution:
  
  Select the Appropriate Option: Ensure that you explicitly select either "Open" or "Closed" service requests before proceeding. Look for radio buttons or dropdown menus in the interface that allow you to make this selection.
  Check User Permissions: Verify that your user role has the necessary permissions to view service requests. If not, contact your system administrator to adjust your role or permissions.
  System Configuration Review: If the issue persists, it may be necessary to review the system configuration settings related to service request management. This may involve checking the relevant customizing settings in the SAP system.
  Consult Documentation: Refer to the SAP documentation or help resources for additional guidance on how to properly navigate the service request management interface.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide specific fixes or workarounds.
  User Training: Ensure that users are trained on how to use the service request management features effectively, including how to filter and select service requests.
  Support Channels: If the problem cannot be resolved through the above steps, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  By following these steps, you should be able to resolve the FIN_FSSC_SR017 error and successfully manage service requests in SAP.