How To Fix FIN_FSSC_SR022 - For service request creation, only lines of one document can be selected

SAP Error Message - Details

• Message type: E = Error

• Message class: FIN_FSSC_SR - Message Class for FIN FSSC Service Request

• Message number: 022

• Message text: For service request creation, only lines of one document can be selected

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FIN_FSSC_SR022 - For service request creation, only lines of one document can be selected ?

  The SAP error message FIN_FSSC_SR022 indicates that when creating a service request, the system has detected that multiple document lines from different documents are being selected. This is not allowed, as the service request can only be created for lines from a single document.
  Cause:
  The error occurs when:
  
  You attempt to create a service request by selecting line items from multiple documents (e.g., invoices, purchase orders) in a single action.
  The system enforces a rule that only allows the selection of line items from one document at a time for service request creation.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Review Selected Lines: Check the lines you have selected for the service request. Ensure that all selected lines belong to the same document.
  
  
  Select Lines from One Document: If you have selected lines from multiple documents, deselect the lines from other documents and only keep the lines from one document.
  
  
  Create Separate Service Requests: If you need to create service requests for multiple documents, do so separately. Create one service request for each document.
  
  
  Check for System Updates: Ensure that your SAP system is up to date, as sometimes errors can be resolved with patches or updates.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for more detailed information on service request creation and any specific configurations that may apply to your organization.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or additional guidance related to this error message.
  User Permissions: Ensure that you have the necessary permissions to create service requests in the system.
  Training: If you are unfamiliar with the process of creating service requests, consider seeking training or guidance from a colleague or SAP support.
  
  If the issue persists after following these steps, it may be beneficial to contact your SAP support team for further assistance.