How To Fix FIN_FSSC_SR023 - For service request creation, select at least one line of a document

SAP Error Message - Details

• Message type: E = Error

• Message class: FIN_FSSC_SR - Message Class for FIN FSSC Service Request

• Message number: 023

• Message text: For service request creation, select at least one line of a document

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FIN_FSSC_SR023 - For service request creation, select at least one line of a document ?

  The SAP error message FIN_FSSC_SR023 typically occurs when you are trying to create a service request in the SAP system, but you have not selected any line items from the relevant document. This error is common in scenarios where a user is expected to select specific entries (like invoices, purchase orders, etc.) before proceeding with the creation of a service request.
  Cause:
  The primary cause of this error is that the user has not selected any line items from the document that they are trying to create a service request for. The system requires at least one line item to be selected to proceed with the service request creation.
  Solution:
  To resolve this error, follow these steps:
  
  
  Review the Document: Go back to the document from which you are trying to create the service request.
  
  
  Select Line Items: Ensure that you select at least one line item from the document. This is usually done by clicking on the checkbox next to the line item or highlighting the line item in the list.
  
  
  Re-attempt Service Request Creation: After selecting the necessary line items, try to create the service request again.
  
  
  Check for Filters: If you are unable to see any line items, check if there are any filters applied that might be hiding the relevant entries.
  
  
  User Permissions: Ensure that you have the necessary permissions to view and select the line items in the document.
  
  
  Related Information:
  
  
  Transaction Codes: Familiarize yourself with the transaction codes related to service request creation in your SAP environment, as they may vary based on the configuration.
  
  
  Documentation: Refer to SAP documentation or user manuals specific to your organization for detailed steps on creating service requests.
  
  
  Support: If the issue persists after following the above steps, consider reaching out to your SAP support team or consulting the SAP community for further assistance.
  
  
  By ensuring that you select at least one line item from the document, you should be able to avoid the FIN_FSSC_SR023 error and successfully create your service request.