How To Fix FIGEN_DPP003 - For blocked vendors/customers, personal data is masked or not displayed

SAP Error Message - Details

• Message type: E = Error

• Message class: FIGEN_DPP -

• Message number: 003

• Message text: For blocked vendors/customers, personal data is masked or not displayed

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FIGEN_DPP003 - For blocked vendors/customers, personal data is masked or not displayed ?

  The SAP error message FIGEN_DPP003 indicates that personal data for blocked vendors or customers is masked or not displayed due to data protection regulations. This is typically related to compliance with data privacy laws such as GDPR (General Data Protection Regulation) in Europe, which mandates that personal data must be handled with care, especially when it comes to individuals or entities that are no longer active or have been blocked.
  Cause:
  
  Blocked Status: The vendor or customer is marked as blocked in the system, which triggers the masking of their personal data.
  Data Protection Compliance: The system is configured to comply with data protection regulations, leading to the restriction of access to sensitive information for blocked entities.
  Configuration Settings: Specific settings in the SAP system may be configured to mask or restrict access to personal data for compliance reasons.
  
  Solution:
  
  Review Block Status: Check if the vendor or customer needs to remain blocked. If not, consider unblocking them if appropriate.
  Access Rights: Ensure that users who need to view this data have the appropriate access rights. However, be cautious about compliance with data protection regulations.
  Data Protection Settings: Review the configuration settings related to data protection in your SAP system. This may involve consulting with your SAP security or compliance team to ensure that the settings align with your organization's policies and legal requirements.
  Consult Documentation: Refer to SAP documentation or support for specific guidance on handling blocked vendors/customers and the implications for personal data visibility.
  Data Retention Policies: Ensure that your organization’s data retention policies are being followed, and consider whether the data should be retained or deleted based on its relevance and compliance requirements.
  
  Related Information:
  
  GDPR Compliance: Understand the implications of GDPR and other data protection laws on your SAP data management practices.
  SAP Notes: Check for any relevant SAP Notes or updates that may address this specific error message or provide additional guidance.
  User Training: Ensure that users are trained on data protection policies and the importance of handling personal data appropriately within the SAP system.
  
  If the issue persists or if you need further assistance, consider reaching out to SAP support or your internal IT department for more tailored help.