How To Fix FIGEN_DPP002 - Contact person &1 is blocked

SAP Error Message - Details

• Message type: E = Error

• Message class: FIGEN_DPP -

• Message number: 002

• Message text: Contact person &1 is blocked

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FIGEN_DPP002 - Contact person &1 is blocked ?

  The SAP error message FIGEN_DPP002, which states "Contact person &1 is blocked," typically occurs in the context of financial transactions or processes where a contact person is required for communication or processing. This error indicates that the specified contact person (denoted by &1) is currently blocked in the system, preventing any further actions that require their involvement.
  Cause:
  
  Blocked Status: The contact person may have been manually blocked in the system due to various reasons, such as personnel changes, compliance issues, or administrative decisions.
  Data Maintenance: The contact person's status may not have been updated correctly during data maintenance or migration processes.
  User Role Issues: The user attempting to perform the action may not have the necessary permissions to access or modify the contact person's details.
  
  Solution:
  
  
  Unblock the Contact Person:
  
  Navigate to the relevant transaction code (e.g., BP for Business Partner) in SAP.
  Search for the contact person using their ID or name.
  Check the status of the contact person and, if blocked, change their status to active or unblocked.
  Save the changes.
  
  
  
  Check User Permissions:
  
  Ensure that the user has the necessary permissions to access and modify contact person data. This may involve checking roles and authorizations in the SAP system.
  
  
  
  Consult with HR or Administration:
  
  If the contact person is blocked for legitimate reasons (e.g., they have left the company), consult with HR or the relevant department to determine the appropriate course of action.
  
  
  
  Review Related Configuration:
  
  If the issue persists, review the configuration settings related to contact persons in the SAP system to ensure there are no systemic issues causing the blockage.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner), SU01 (User Maintenance), and PFCG (Role Maintenance) for managing users and roles.
  Documentation: Refer to SAP documentation or help files for detailed instructions on managing business partners and contact persons.
  Support: If the issue cannot be resolved internally, consider reaching out to SAP support or your organization's SAP help desk for further assistance.
  
  By following these steps, you should be able to resolve the error message FIGEN_DPP002 and restore functionality related to the blocked contact person.