How To Fix FICUSTOM370 - Same reference document &1 exists in the other invoice

SAP Error Message - Details

• Message type: E = Error

• Message class: FICUSTOM - Customizable Messages for Funds Management

• Message number: 370

• Message text: Same reference document &1 exists in the other invoice

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FICUSTOM370 - Same reference document &1 exists in the other invoice ?

  The SAP error message FICUSTOM370 indicates that there is a conflict with the reference document in the invoice you are trying to process. Specifically, it means that the same reference document (e.g., a purchase order, contract, or another invoice) already exists in another invoice, which is causing a duplication issue.
  Cause:
  
  Duplicate Reference: The reference document you are trying to use in your invoice has already been used in another invoice.
  Configuration Settings: The system may be configured to prevent the use of the same reference document across multiple invoices to maintain data integrity.
  Data Entry Error: There may have been an error in data entry, leading to the same reference being used inadvertently.
  
  Solution:
  
  Check Existing Invoices: Review the existing invoices to see where the reference document is already being used. You can do this by searching for the reference document in the invoice or accounting documents.
  Use a Different Reference: If the reference document is indeed already in use, consider using a different reference document for the new invoice.
  Modify the Existing Invoice: If appropriate, you may modify the existing invoice that is using the reference document, if it is still in a state that allows changes.
  Consult Configuration: If you believe this behavior is incorrect, consult with your SAP administrator or technical team to review the configuration settings related to invoice processing and reference document handling.
  Error Handling: If this error is unexpected and you believe it should not be occurring, you may need to investigate further or raise a support ticket with SAP for assistance.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like FB60 (Enter Incoming Invoice) or FB70 (Enter Outgoing Invoice) to check the invoices.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Review SAP documentation for invoice processing and handling of reference documents to understand the business rules applied in your system.
  
  By following these steps, you should be able to resolve the issue related to the FICUSTOM370 error message.