How To Fix FICUSTOM311 - Tolerance check cannot proceed. Purchase requisition reference not found

SAP Error Message - Details

• Message type: E = Error

• Message class: FICUSTOM - Customizable Messages for Funds Management

• Message number: 311

• Message text: Tolerance check cannot proceed. Purchase requisition reference not found

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FICUSTOM311 - Tolerance check cannot proceed. Purchase requisition reference not found ?

  The SAP error message FICUSTOM311 with the description "Tolerance check cannot proceed. Purchase requisition reference not found" typically occurs in the context of financial transactions, particularly when dealing with purchase requisitions and their associated tolerances in the SAP system. This error indicates that the system is unable to find a reference to a purchase requisition that is necessary for performing a tolerance check.
  Causes:
  
  Missing Purchase Requisition: The purchase requisition that is supposed to be referenced in the transaction does not exist or has been deleted.
  Incorrect Document Reference: The document being processed may not be correctly linked to a purchase requisition.
  Configuration Issues: There may be configuration settings in the system that are not set up correctly for tolerance checks.
  Data Inconsistencies: There could be inconsistencies in the data, such as missing or incorrect entries in the relevant tables.
  
  Solutions:
  
  Verify Purchase Requisition: Check if the purchase requisition exists in the system. You can do this by using transaction codes like ME53N (Display Purchase Requisition) to confirm its status.
  Check Document References: Ensure that the document you are processing is correctly linked to the purchase requisition. If it is not, you may need to create or adjust the document accordingly.
  Review Tolerance Settings: Check the configuration settings for tolerance checks in the system. This can be done in the SPRO configuration menu under Financial Accounting (FI) settings.
  Data Consistency Check: Run consistency checks on the relevant tables to identify any discrepancies. You may need to consult with your SAP Basis or technical team for assistance with this.
  Consult Documentation: Review SAP notes or documentation related to this error message for any specific patches or updates that may address the issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ME53N (Display Purchase Requisition), ME21N (Create Purchase Order), and others that may be involved in the procurement process.
  SAP Notes: Check SAP's support portal for any notes related to FICUSTOM311, as there may be specific fixes or recommendations provided by SAP.
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to access and modify purchase requisitions and related documents.
  
  If the issue persists after trying the above solutions, it may be beneficial to engage with your SAP support team or consult with an SAP expert for further troubleshooting.