How To Fix FICUSTOM310 - For selected invoices, pass or reject action is required


SAP Error Message - Details

  • Message type: E = Error

  • Message class: FICUSTOM - Customizable Messages for Funds Management

  • Message number: 310

  • Message text: For selected invoices, pass or reject action is required

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message FICUSTOM310 - For selected invoices, pass or reject action is required ?

    The SAP error message FICUSTOM310 indicates that for the selected invoices, a pass or reject action is required. This message typically arises in the context of invoice verification or processing within the SAP system, particularly in the Financial Accounting (FI) module.

    Cause:

    1. Invoice Verification Process: The error usually occurs when invoices are being processed in the system, and there are discrepancies or issues that need to be addressed before the invoices can be fully processed.
    2. Approval Workflow: The invoice may be part of an approval workflow where certain conditions must be met before it can be passed for payment.
    3. Missing Information: Required fields or information may be missing from the invoice, preventing it from being processed.
    4. Validation Rules: The system may have validation rules that are not met, leading to the requirement for manual intervention.

    Solution:

    1. Review Invoice Details: Check the details of the invoices that triggered the error. Look for any missing or incorrect information that needs to be corrected.
    2. Pass or Reject Action: Depending on the findings:
      • If the invoice is valid, take the action to "pass" it for further processing.
      • If there are issues with the invoice, take the action to "reject" it and provide feedback to the relevant parties for correction.
    3. Consult Workflow: If the invoice is part of an approval workflow, ensure that all necessary approvals have been obtained.
    4. Check Configuration: Review the configuration settings in the SAP system related to invoice processing and validation rules to ensure they align with business requirements.
    5. User Authorization: Ensure that the user attempting to process the invoice has the necessary authorizations to perform the pass or reject action.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as MIRO (Invoice Verification) or FB60 (Enter Incoming Invoice) to navigate the invoice processing.
    • SAP Notes: Check for any SAP Notes related to FICUSTOM310 for additional insights or patches that may address known issues.
    • Documentation: Refer to SAP documentation or user manuals for detailed procedures on handling invoice processing and error messages.
    • Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.

    By following these steps, you should be able to resolve the FICUSTOM310 error and continue with the invoice processing in SAP.

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