How To Fix FICUSTOM313 - Transaction &: The customer ALC is different from the IPACed ALC

SAP Error Message - Details

• Message type: E = Error

• Message class: FICUSTOM - Customizable Messages for Funds Management

• Message number: 313

• Message text: Transaction &: The customer ALC is different from the IPACed ALC

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FICUSTOM313 - Transaction &: The customer ALC is different from the IPACed ALC ?

  The SAP error message FICUSTOM313 indicates a discrepancy between the customer account (ALC) and the Intercompany Accounts Receivable (IPAC) account during a transaction. This error typically arises in the context of intercompany transactions where the system expects the customer account to match the specified intercompany account.
  Cause:
  
  Mismatch in Customer Accounts: The customer account (ALC) being used in the transaction does not match the intercompany account (IPAC) that is configured in the system.
  Configuration Issues: There may be incorrect configuration in the intercompany settings, such as the assignment of customer accounts to intercompany accounts.
  Data Entry Errors: Manual entry errors during transaction processing can lead to the selection of the wrong customer account.
  Master Data Issues: The customer master data may not be correctly set up for intercompany transactions.
  
  Solution:
  
  Verify Customer Accounts: Check the customer account (ALC) being used in the transaction and ensure it is the correct one. Compare it with the intercompany account (IPAC) to ensure they match.
  Review Configuration: Go to the configuration settings for intercompany transactions in SAP and verify that the customer accounts are correctly assigned to the respective intercompany accounts.
  Correct Data Entry: If the error is due to manual entry, correct the transaction by selecting the appropriate customer account that matches the intercompany account.
  Check Master Data: Review the customer master data to ensure that it is set up correctly for intercompany transactions. This includes checking the account group, company code, and other relevant settings.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on intercompany accounting and the configuration of customer accounts.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like FD03 (Display Customer), OBY6 (Define Intercompany Settings), or OBD2 (Define Customer Account Groups) to review and adjust settings.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  User Roles and Authorizations: Ensure that the user executing the transaction has the necessary authorizations to access and modify customer accounts and intercompany settings.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in financial accounting and intercompany processes.