Message type: E = Error
Message class:  FICUSTOM - Customizable Messages for Funds Management 
Message number: 028
Message text: Amount is equal to zero
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The SAP error message FICUSTOM028, which states "Amount is equal to zero," typically occurs in the context of financial transactions, such as during the posting of invoices, payments, or other financial documents. This error indicates that the system has detected an attempt to process a transaction where the amount is zero, which is generally not allowed in financial postings.
Cause: Zero Amount Entry: The most common cause is that a transaction is being attempted with a zero amount. This could happen if: An invoice or payment is being created with no value. A calculation error results in a zero amount. A manual entry error where the amount was inadvertently left blank or set to zero.
Configuration Issues: In some cases, the configuration settings in the financial module may not allow for zero amounts in certain types of transactions. Data Entry Errors: Users may inadvertently enter zero amounts due to oversight or misunderstanding of the required fields.
Solution: Check the
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