How To Fix FICUSTOM027 - Document &1 &2 &3: Amount is equal to zero

FICUSTOM027 - Overview

• Message type: E = Error

• Message class: FICUSTOM - Customizable Messages for Funds Management

• Message number: 027

• Message text: Document &1 &2 &3: Amount is equal to zero

What causes this issue?

The amount of the FI document &V1& &V2& &V3& is zero.

System Response

If the request is to be transferred to the status "Complete" at a later
period, then all documents with the amount zero are removed from the
request.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

FICUSTOM027 - Details

• The SAP error message FICUSTOM027 indicates that a document (identified by the document number and other identifiers) has an amount that is equal to zero. This error typically arises in financial transactions where a monetary value is expected, but the system detects that the amount is zero, which is not permissible for the operation being performed.
  
  Cause:
  
  Zero Amount Entry: The most common cause is that a transaction or document was created with a zero amount, which is not allowed in certain financial processes (e.g., posting invoices, payments, etc.).
  Incorrect Data Entry: Users may have inadvertently entered a zero amount due to a mistake in data entry.
  Business Logic: Certain business rules or configurations in the SAP system may prevent processing of documents with zero amounts.
  Incomplete Data: The document may be incomplete or missing necessary information that would normally result in a non-zero amount.
  
  
  Solution:
  
  Review Document: Check the document referenced in the error message (using