How To Fix FICUSTOM025 - FI document &1 &2 &3 has amount zero and is removed from request &4


SAP Error Message - Details

  • Message type: E = Error

  • Message class: FICUSTOM - Customizable Messages for Funds Management

  • Message number: 025

  • Message text: FI document &1 &2 &3 has amount zero and is removed from request &4

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  • What causes this issue?

    The FI document with the key &V1& &V2& &V3& has the amount zero.

    System Response

    The FI document is removed from the request &V4& and stored as
    incomplete.

    How to fix this error?

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message FICUSTOM025 - FI document &1 &2 &3 has amount zero and is removed from request &4 ?

    The SAP error message FICUSTOM025 indicates that a financial document (FI document) has an amount of zero and has been removed from a request. This typically occurs during processes such as posting, clearing, or processing financial documents in the SAP system.

    Cause:

    1. Zero Amount Document: The primary cause of this error is that the financial document being processed has a total amount of zero. This can happen due to various reasons, such as:

      • Incorrect data entry where amounts were not properly filled in.
      • A reversal of a previous transaction that resulted in a zero balance.
      • A document that was created but not fully populated with necessary financial data.
    2. Configuration Issues: Sometimes, the configuration settings in the SAP system may lead to documents being created with zero amounts, especially if there are customizations or specific business rules in place.

    Solution:

    1. Review the Document: Check the specific FI document referenced in the error message (indicated by &1, &2, &3). Ensure that the amounts are correctly entered and that the document is valid for processing.

    2. Correct Data Entry: If the document was created with a zero amount due to incorrect data entry, correct the amounts and reprocess the document.

    3. Check for Reversals: If the document is a reversal, ensure that the original document is valid and that the reversal is necessary.

    4. Configuration Review: If this issue occurs frequently, review the configuration settings related to document creation and processing in the SAP system. Ensure that there are no rules or settings that allow for the creation of zero amount documents.

    5. Consult Documentation: Refer to SAP documentation or consult with your SAP support team for any specific notes or patches related to this error message.

    6. Testing: After making corrections, test the process again to ensure that the error does not recur.

    Related Information:

    • Transaction Codes: You may need to use transaction codes like FB03 (Display Document) to view the document details or FBV0 (Park Document) to check for parked documents.
    • SAP Notes: Check SAP Notes for any known issues or updates related to this error message.
    • Custom Code: If your organization has custom code or enhancements, review them to ensure they are not inadvertently causing documents to be created with zero amounts.

    By following these steps, you should be able to identify the cause of the error and implement a solution to prevent it from occurring in the future.

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