How To Fix FICUSTOM026 - Amount is equal to zero

SAP Error Message - Details

• Message type: E = Error

• Message class: FICUSTOM - Customizable Messages for Funds Management

• Message number: 026

• Message text: Amount is equal to zero

What causes this issue?

The amount of the request is zero.

System Response

A single request with the amount zero cannot be transferred into the
status "Complete".

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FICUSTOM026 - Amount is equal to zero ?

  The SAP error message FICUSTOM026: Amount is equal to zero typically occurs in the context of financial transactions, particularly when dealing with postings or entries that require a monetary amount. This error indicates that the system has detected an attempt to process a transaction where the amount specified is zero, which is not allowed in many financial contexts.
  Cause:
  
  Zero Amount Entry: The most straightforward cause is that a user is trying to post a transaction (like an invoice, payment, or journal entry) with a zero amount.
  Incorrect Data Entry: There may be a mistake in data entry where the amount field was left blank or incorrectly filled.
  Calculation Errors: If the amount is derived from calculations (e.g., totals from line items), there may be an issue in the calculation logic leading to a zero result.
  Configuration Issues: Certain configurations in the financial module may enforce rules that do not allow zero amounts for specific types of transactions.
  
  Solution:
  
  Check the Amount Field: Ensure that the amount field is populated with a valid, non-zero value before attempting to post the transaction.
  Review Data Entry: Double-check the data entry for any mistakes or omissions that could lead to a zero amount.
  Validate Calculations: If the amount is calculated, review the logic to ensure that it is correctly summing or calculating the expected values.
  Consult Configuration Settings: If the issue persists, review the configuration settings in the financial module to ensure that there are no rules preventing zero amounts where they should be allowed.
  Error Handling: Implement error handling in the application logic to catch and manage cases where a zero amount might be inadvertently submitted.
  
  Related Information:
  
  Transaction Types: Understand which types of transactions are affected by this error. For example, certain financial postings may inherently require a non-zero amount.
  SAP Notes: Check SAP Notes and Knowledge Base Articles for any known issues or patches related to this error message.
  User Documentation: Refer to user manuals or training materials for guidance on proper data entry practices in the financial module.
  Support: If the issue cannot be resolved internally, consider reaching out to SAP support for assistance, providing them with details of the transaction and the context in which the error occurs.
  
  By addressing the root cause of the zero amount entry, you can resolve the FICUSTOM026 error and proceed with your financial transactions in SAP.