How To Fix FDM_GENERAL210 - Promise to pay was deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: FDM_GENERAL - FSCM-DM Integration: Interface Layer

• Message number: 210

• Message text: Promise to pay was deleted

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FDM_GENERAL210 - Promise to pay was deleted ?

  The SAP error message FDM_GENERAL210 ("Promise to pay was deleted") typically occurs in the context of the Financial Data Management (FDM) module, particularly when dealing with payment promises or commitments that have been removed or are no longer valid.
  Cause:
  
  Deletion of Promise to Pay: The most direct cause of this error is that a promise to pay (a commitment made by a customer or vendor) has been deleted in the system. This could happen due to user action or as part of a data cleanup process.
  Data Integrity Issues: There may be inconsistencies in the database or issues with data integrity that lead to the system not being able to find the promised payment.
  Configuration Issues: Incorrect configuration settings in the FDM module or related financial settings may lead to this error.
  User Permissions: The user may not have the necessary permissions to view or manage promises to pay, leading to this error when trying to access or process them.
  
  Solution:
  
  Check Deletion Logs: Review the deletion logs or audit trails to determine when and why the promise to pay was deleted. This can help identify if it was an intentional action or an error.
  Recreate the Promise: If the promise to pay was deleted in error, you may need to recreate it. Ensure that all necessary details are correctly entered.
  Review User Permissions: Ensure that the user encountering the error has the appropriate permissions to access and manage promises to pay.
  Data Consistency Check: Run data consistency checks in the FDM module to identify and rectify any integrity issues that may be causing the error.
  Consult Documentation: Refer to SAP documentation or support resources for specific guidance related to the FDM module and handling promises to pay.
  Contact SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that pertain to financial data management, such as FBL1N (Vendor Line Item Display) or FBL5N (Customer Line Item Display).
  User Training: Ensure that users are trained on how to manage promises to pay and understand the implications of deleting such entries.
  System Updates: Keep your SAP system updated, as newer versions may have bug fixes or improvements related to error handling in the FDM module.
  
  By following these steps, you should be able to address the FDM_GENERAL210 error effectively.