How To Fix FDM_COLLECTION323 - Time of customer contact cannot be in the future

FDM_COLLECTION323 - Overview

• Message type: E = Error

• Message class: FDM_COLLECTION - SAP Collections Management

• Message number: 323

• Message text: Time of customer contact cannot be in the future

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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FDM_COLLECTION323 - Details

• The SAP error message FDM_COLLECTION323 indicates that there is an issue with the date of customer contact being set in the future. This error typically arises in the context of financial data management, particularly when dealing with collections or customer interactions.
  
  Cause:
  The primary cause of this error is that the system is trying to record a customer contact date that is later than the current date. This can happen due to:
  
  User Input Error: A user may have mistakenly entered a future date when logging a customer interaction.
  System Configuration: There may be a configuration issue or a bug in the system that allows future dates to be entered incorrectly.
  Data Migration Issues: If data was migrated from another system, future dates may have been inadvertently included.
  
  
  Solution:
  To resolve the FDM_COLLECTION323 error, you can take the following steps:
  
  Check the Date Input: Review the date entered for the customer contact. Ensure that it is set to