How To Fix FDM_COLLECTION072 - Customer &1 has not been created in any company code of segment &2

SAP Error Message - Details

• Message type: E = Error

• Message class: FDM_COLLECTION - SAP Collections Management

• Message number: 072

• Message text: Customer &1 has not been created in any company code of segment &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message FDM_COLLECTION072 - Customer &1 has not been created in any company code of segment &2 ?

  The SAP error message FDM_COLLECTION072 indicates that a specific customer (identified by &1) has not been created in any company code associated with the specified segment (&2). This error typically arises in the context of financial data management or when processing customer-related transactions.
  Cause:
  
  Customer Not Created: The primary cause of this error is that the customer master data for the specified customer number has not been created in the relevant company code.
  Incorrect Company Code: The company code specified in the segment may not be the one where the customer is supposed to be created.
  Data Migration Issues: If data was migrated from another system, there may have been issues in transferring customer data correctly.
  Configuration Issues: There may be configuration issues in the system that prevent the customer from being recognized in the specified company code.
  
  Solution:
  
  
  Create Customer Master Data:
  
  Navigate to the customer master data creation transaction (e.g., XD01 for general data, FD01 for company code data).
  Ensure that the customer is created in the correct company code specified in the error message.
  
  
  
  Check Existing Customers:
  
  Use transaction XD03 to check if the customer exists in any company code. If it does exist, verify that it is active and correctly configured.
  
  
  
  Verify Company Code:
  
  Ensure that the company code in the segment is correct and that you are looking for the customer in the right company code.
  
  
  
  Data Migration Review:
  
  If this issue arose after a data migration, review the migration process to ensure that all necessary customer data was transferred correctly.
  
  
  
  Consult Configuration:
  
  Check the configuration settings in the SAP system to ensure that the customer creation process is set up correctly for the relevant company codes.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  XD01: Create Customer (Centrally)
  XD02: Change Customer (Centrally)
  XD03: Display Customer (Centrally)
  FD01: Create Customer (Company Code)
  FD02: Change Customer (Company Code)
  FD03: Display Customer (Company Code)
  
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to customer master data management.
  
  
  Documentation: Refer to SAP documentation for customer master data management for detailed steps on creating and managing customer records.
  
  
  By following these steps, you should be able to resolve the error and ensure that the customer is properly set up in the relevant company code.