How To Fix FDM_COLLECTION071 - No invoice selected with an open amount not equal to zero

SAP Error Message - Details

• Message type: E = Error

• Message class: FDM_COLLECTION - SAP Collections Management

• Message number: 071

• Message text: No invoice selected with an open amount not equal to zero

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FDM_COLLECTION071 - No invoice selected with an open amount not equal to zero ?

  The SAP error message FDM_COLLECTION071 indicates that there are no invoices available for selection that have an open amount not equal to zero. This error typically occurs in the context of the SAP Collections Management module, where users are trying to process or collect payments for outstanding invoices.
  Causes:
  
  No Outstanding Invoices: There may be no invoices with an open amount that is not zero. This could mean that all invoices have been paid or cleared.
  Incorrect Selection Criteria: The selection criteria used to filter invoices may be too restrictive or incorrect, leading to no invoices being found.
  Invoice Status: The invoices may be in a status that does not allow them to be selected for collection (e.g., they may be blocked or in dispute).
  Data Synchronization Issues: There may be issues with data synchronization between different modules or systems, leading to discrepancies in invoice statuses.
  User Authorization: The user may not have the necessary authorizations to view or select certain invoices.
  
  Solutions:
  
  Check Outstanding Invoices: Verify if there are any invoices with an open amount. You can do this by running a report or checking the accounts receivable ledger.
  Review Selection Criteria: Ensure that the selection criteria used in the collection process are appropriate. Adjust the filters to broaden the search if necessary.
  Check Invoice Status: Review the status of the invoices in question. If they are blocked or in dispute, resolve those issues before attempting to collect.
  Data Consistency Check: Perform a data consistency check to ensure that all relevant data is synchronized and up to date.
  User Permissions: Confirm that the user has the necessary permissions to access and select the invoices. If not, contact your SAP administrator to adjust the permissions.
  Consult Documentation: Refer to SAP documentation or help resources for additional troubleshooting steps specific to your version of SAP.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FBL5N (Customer Line Item Display) to check for outstanding invoices.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Support: If the issue persists, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.