How To Fix FDM_COLLECTION065 - The promise for invoice &1 &2 &3 can be confirmed

SAP Error Message - Details

• Message type: E = Error

• Message class: FDM_COLLECTION - SAP Collections Management

• Message number: 065

• Message text: The promise for invoice &1 &2 &3 can be confirmed

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FDM_COLLECTION065 - The promise for invoice &1 &2 &3 can be confirmed ?

  The SAP error message FDM_COLLECTION065 typically indicates that there is an issue with confirming a promise for an invoice in the Financial Data Management (FDM) module. This error can arise in various scenarios, often related to the management of customer payments or promises to pay.
  Cause:
  The error message "The promise for invoice &1 &2 &3 can be confirmed" usually occurs due to one or more of the following reasons:
  
  
  Invoice Status: The invoice may not be in a status that allows for confirmation of a promise. For example, if the invoice is already paid, canceled, or in dispute, it may not be possible to confirm a promise against it.
  
  
  Promise to Pay: The promise to pay may not be valid or may not meet the criteria set in the system. This could be due to incorrect dates, amounts, or customer details.
  
  
  Configuration Issues: There may be configuration settings in the FDM module that are preventing the confirmation of the promise. This could include settings related to payment terms, customer credit limits, or other financial controls.
  
  
  Data Integrity Issues: There may be inconsistencies or missing data in the system related to the invoice or the customer account.
  
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Invoice Status: Verify the status of the invoice in question. Ensure that it is open and eligible for confirmation of a promise.
  
  
  Review Promise Details: Check the details of the promise to pay. Ensure that the amount, date, and other relevant information are correct and align with the invoice.
  
  
  Consult Configuration Settings: Review the configuration settings in the FDM module to ensure that they are set up correctly. This may involve checking payment terms, customer credit limits, and other related settings.
  
  
  Data Validation: Ensure that all necessary data related to the invoice and customer account is complete and accurate. This may involve running data integrity checks or correcting any discrepancies.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on the error message and its resolution.
  
  
  Contact Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that may help you navigate to the necessary screens for checking invoices and promises (e.g., FBL1N for vendor line items, FBL5N for customer line items).
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional insights or patches that could resolve the issue.
  User Roles and Authorizations: Ensure that the user attempting to confirm the promise has the necessary authorizations to perform this action.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to confirm the promise for the invoice successfully.