How To Fix FDM_COLLECTION062 - There is no promise to pay for the invoice selected

SAP Error Message - Details

• Message type: E = Error

• Message class: FDM_COLLECTION - SAP Collections Management

• Message number: 062

• Message text: There is no promise to pay for the invoice selected

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FDM_COLLECTION062 - There is no promise to pay for the invoice selected ?

  The SAP error message FDM_COLLECTION062 indicates that there is no promise to pay associated with the invoice you are trying to process. This error typically arises in the context of accounts receivable and collections management within SAP, particularly when dealing with customer payments and promises to pay.
  Cause:
  
  No Promise to Pay Exists: The primary reason for this error is that the invoice selected does not have an associated promise to pay. A promise to pay is a commitment made by a customer to pay a specific amount by a certain date.
  Incorrect Invoice Selection: The invoice you are trying to process may not be eligible for a promise to pay, or it may not have been set up correctly in the system.
  Data Entry Errors: There may be data entry errors or missing information in the customer account or invoice details that prevent the system from recognizing a promise to pay.
  
  Solution:
  
  Check for Existing Promises: Verify if there are any existing promises to pay for the invoice in question. You can do this by navigating to the relevant customer account and checking the promise to pay records.
  Create a Promise to Pay: If there is no promise to pay, you may need to create one. This can typically be done through the collections management module in SAP. Ensure that you enter the correct details, including the amount and due date.
  Review Invoice Details: Ensure that the invoice is correctly set up in the system. Check for any discrepancies in the invoice amount, customer details, or other relevant information.
  Consult Documentation: Refer to SAP documentation or user manuals for specific steps on how to create or manage promises to pay within your version of SAP.
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert who can provide guidance based on your specific configuration and setup.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP for managing accounts receivable and promises to pay, such as FDM_COLL for collections management.
  User Roles and Permissions: Ensure that you have the necessary permissions to create or modify promises to pay in the system.
  Training and Resources: Consider training sessions or resources available for your team to better understand the collections management process in SAP.
  
  By following these steps, you should be able to address the FDM_COLLECTION062 error and ensure that your invoices are processed correctly.