How To Fix FDM_COLLECTION060 - State of the promise for invoice &1 &2 &3 has not been changed

SAP Error Message - Details

• Message type: E = Error

• Message class: FDM_COLLECTION - SAP Collections Management

• Message number: 060

• Message text: State of the promise for invoice &1 &2 &3 has not been changed

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FDM_COLLECTION060 - State of the promise for invoice &1 &2 &3 has not been changed ?

  The SAP error message FDM_COLLECTION060 indicates that the state of the promise for a specific invoice has not been changed. This error typically arises in the context of the Financial Data Management (FDM) module, particularly when dealing with collections and promises to pay.
  Cause:
  The error can occur due to several reasons, including:
  
  Invalid Promise State: The promise state you are trying to change may not be valid or may not exist in the system.
  Business Logic Restrictions: There may be business rules or logic in place that prevent the state from being changed under certain conditions (e.g., if the invoice is already paid or if the promise is already in a final state).
  Data Integrity Issues: There may be issues with the data integrity of the invoice or promise records, such as missing or incorrect information.
  User Authorization: The user attempting to change the promise state may not have the necessary permissions to perform this action.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  Check the Promise State: Verify the current state of the promise for the invoice in question. Ensure that the state you are trying to set is valid and permissible.
  Review Business Rules: Consult with your business process owner or SAP functional consultant to understand any business rules that may be preventing the change.
  Data Validation: Ensure that all required fields and data for the promise and invoice are correctly filled out and valid.
  User Permissions: Check the user roles and permissions to ensure that the user has the necessary rights to change the promise state.
  Transaction Logs: Review transaction logs or system messages for any additional information that may provide context for the error.
  SAP Notes and Documentation: Search for relevant SAP Notes or documentation that may address this specific error message or provide additional troubleshooting steps.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FBL1N (Vendor Line Item Display), FBL3N (G/L Account Line Item Display), or FBL5N (Customer Line Item Display) to review invoice and promise details.
  SAP Support: If the issue persists, consider reaching out to SAP support for assistance, providing them with the error message details and any relevant transaction logs.
  User Forums: Check SAP community forums or user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.