How To Fix FDM_COLLECTION068 - Account for document & & & locked by user &

SAP Error Message - Details

• Message type: E = Error

• Message class: FDM_COLLECTION - SAP Collections Management

• Message number: 068

• Message text: Account for document & & & locked by user &

What causes this issue?

DEFINE &USER& = &V4&
INCLUDE MESSAGE_ENQUEUE_USER OBJECT DOKU ID TX

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FDM_COLLECTION068 - Account for document & & & locked by user & ?

  The SAP error message FDM_COLLECTION068 indicates that a specific account for a document is locked by a user. This typically occurs in the context of financial document processing, where certain accounts or documents are locked to prevent concurrent modifications by multiple users.
  Cause:
  
  User Lock: The account or document is currently being accessed or modified by another user, which causes it to be locked.
  Transaction in Progress: A transaction related to the document is still in progress, and the system prevents other users from making changes until the transaction is completed.
  System Configuration: Certain configurations in the system may enforce locking mechanisms to ensure data integrity.
  
  Solution:
  
  Identify the Locking User: Check the user ID mentioned in the error message. This user is currently holding the lock on the account or document.
  Contact the User: If possible, reach out to the user who has locked the document to understand if they can complete their transaction or release the lock.
  Wait for Completion: If the user is actively working on the document, it may be best to wait until they finish their work.
  Unlock the Document: If the user is no longer active or if the lock is not being released, a system administrator may need to unlock the document. This can typically be done using transaction codes like SM12 (to view and delete locks).
  Review System Logs: Check system logs for any unusual activity or errors that may have caused the lock to persist.
  Check for Background Jobs: Sometimes, background jobs may hold locks on documents. Ensure that no background processes are running that could be causing the lock.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SM12 (to manage locks) and SM21 (to view system logs).
  User Management: Ensure that user roles and permissions are correctly set up to minimize unnecessary locks.
  Documentation: Refer to SAP documentation or support for specific guidelines on handling locks and error messages related to document processing.
  
  If the issue persists after trying the above solutions, it may be necessary to consult with your SAP support team or refer to SAP Notes for further troubleshooting steps.