How To Fix FDM_COLLECTION051 - Distributed amount &1 &3 and promised amount &2 &3 are not equal

SAP Error Message - Details

• Message type: E = Error

• Message class: FDM_COLLECTION - SAP Collections Management

• Message number: 051

• Message text: Distributed amount &1 &3 and promised amount &2 &3 are not equal

INCLUDE CUSTOMIZED_MESSAGE_INFO OBJECT DOKU ID TX

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FDM_COLLECTION051 - Distributed amount &1 &3 and promised amount &2 &3 are not equal ?

  The SAP error message FDM_COLLECTION051 indicates a discrepancy between the distributed amount and the promised amount in the context of financial document management, particularly in collections management. This error typically arises when the amounts that have been distributed (allocated) do not match the amounts that were promised or expected.
  Cause:
  
  Data Entry Errors: There may have been mistakes in entering the amounts during the transaction process.
  Incomplete Transactions: The transaction may not have been fully processed, leading to mismatched amounts.
  Changes in Payment Terms: If payment terms or conditions were modified after the initial entry, it could lead to discrepancies.
  Multiple Payments: If multiple payments are being processed for the same invoice or account, it can lead to confusion in the amounts.
  Currency Conversion Issues: If the amounts are in different currencies, conversion rates may not have been applied correctly.
  
  Solution:
  
  Review the Transaction: Check the details of the transaction to ensure that the amounts entered are correct and consistent.
  Reconcile Amounts: Compare the distributed amount with the promised amount and make necessary adjustments to ensure they match.
  Adjust Payment Terms: If there have been changes in payment terms, update the records accordingly.
  Check for Multiple Entries: Ensure that there are no duplicate entries or payments that could be causing the discrepancy.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling this error.
  Use Transaction Codes: Utilize relevant transaction codes (like FBL1N, FBL5N, or FBL3N) to review line items and identify discrepancies.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes related to collections management, such as F-28 (Post Incoming Payments) or F-32 (Clear Customer).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Roles: Ensure that users have the appropriate roles and permissions to make changes to financial documents.
  Training: Consider training for users involved in financial transactions to minimize data entry errors.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.