How To Fix FDM_COLLECTION047 - Promise to pay has already been withdrawn

SAP Error Message - Details

• Message type: E = Error

• Message class: FDM_COLLECTION - SAP Collections Management

• Message number: 047

• Message text: Promise to pay has already been withdrawn

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FDM_COLLECTION047 - Promise to pay has already been withdrawn ?

  The SAP error message FDM_COLLECTION047 ("Promise to pay has already been withdrawn") typically occurs in the context of the Financial Data Management (FDM) module, particularly when dealing with collections and promises to pay from customers.
  Cause:
  This error indicates that a promise to pay that was previously established for a customer has been withdrawn or canceled. This could happen for several reasons, such as:
  
  Manual Withdrawal: A user may have manually withdrawn the promise to pay.
  System Update: Changes in the customer’s account status or payment terms may have led to the withdrawal of the promise.
  Data Entry Error: There may have been an error in entering or processing the promise to pay.
  Business Rules: Certain business rules or conditions may have been triggered that automatically withdraw the promise.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check the Promise to Pay Status:
  
  Navigate to the relevant transaction or report in SAP to check the status of the promise to pay for the customer in question.
  Verify if the promise is indeed withdrawn and review the reason for the withdrawal.
  
  
  
  Re-establish the Promise:
  
  If the promise to pay was withdrawn in error, you may need to re-establish it. This can typically be done through the same transaction where it was originally created.
  Ensure that all necessary conditions are met for the promise to be valid.
  
  
  
  Review User Actions:
  
  Check if any users have made changes to the promise to pay. This can help identify if it was a manual action or an automated process.
  
  
  
  Consult Documentation:
  
  Review any relevant documentation or business rules that may apply to promises to pay in your organization. This can provide insights into why the promise was withdrawn.
  
  
  
  Contact Support:
  
  If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with a functional consultant who specializes in FDM. They can provide more specific guidance based on your system configuration.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FDM_COLL (for collections management) or others that pertain to customer account management.
  User Roles: Ensure that users have the appropriate roles and permissions to manage promises to pay.
  System Logs: Check system logs for any related error messages or warnings that may provide additional context for the withdrawal of the promise.
  
  By following these steps, you should be able to address the FDM_COLLECTION047 error and understand the underlying issues related to promises to pay in your SAP system.