How To Fix FDM_COLLECTION031 - New output of billing document has been terminated

SAP Error Message - Details

• Message type: E = Error

• Message class: FDM_COLLECTION - SAP Collections Management

• Message number: 031

• Message text: New output of billing document has been terminated

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FDM_COLLECTION031 - New output of billing document has been terminated ?

  The SAP error message FDM_COLLECTION031 indicates that the new output of a billing document has been terminated. This error typically arises in the context of the Financial Data Management (FDM) module when there are issues related to the output processing of billing documents.
  Causes:
  
  
  Output Configuration Issues: The output type for the billing document may not be correctly configured in the system. This could include missing or incorrect settings in the output determination procedure.
  
  
  Document Status: The billing document may be in a status that does not allow for output processing. For example, if the document is already processed or archived, the system may not allow new output.
  
  
  Authorization Issues: The user may not have the necessary authorizations to process the output for the billing document.
  
  
  Technical Errors: There could be underlying technical issues, such as problems with the print program or the communication method (e.g., email, print).
  
  
  Missing Master Data: Required master data (like customer master data or output device configuration) may be missing or incomplete.
  
  
  Solutions:
  
  
  Check Output Configuration:
  
  Go to the output determination settings for billing documents (Transaction code: NACE).
  Ensure that the output type is correctly configured and assigned to the billing document.
  
  
  
  Review Document Status:
  
  Check the status of the billing document to ensure it is eligible for output processing. You can do this by reviewing the document in the billing document display (Transaction code: VF03).
  
  
  
  Verify Authorizations:
  
  Ensure that the user has the necessary authorizations to execute the output processing. This can be checked in the user roles and authorizations.
  
  
  
  Check for Technical Errors:
  
  Review the application log (Transaction code: SLG1) for any technical errors related to the output processing.
  If there are issues with the print program, consult with your technical team to resolve them.
  
  
  
  Validate Master Data:
  
  Ensure that all required master data is complete and accurate. This includes customer master data and output device settings.
  
  
  
  Reprocess Output:
  
  If the issue is resolved, you can attempt to reprocess the output for the billing document. This can often be done through the output processing transaction.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  NACE: Output determination configuration.
  VF03: Display billing document.
  SLG1: Application log for error analysis.
  
  
  
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide patches related to this error message.
  
  
  Documentation: Review SAP documentation for output processing in billing to ensure all steps and configurations are correctly followed.
  
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.